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Front Desk Attendant Jobs in Kota Tangerang, Banten

Asstmgr-Front Desk Jobs
By The Luxury Collection At Labuan Bajo, Indonesia

职位编号 23146721 工作类别 Rooms & Guest Services Operations 地点 TA’AKTANA a Luxury Collection Resort & Spa Labuan Bajo, One Marriott Drive, Labuan Bajo, Indonesia, Indonesia 在地图中查看 编制 ...

Are you looking for an exciting opportunity to be the face of a company? We are looking for a Front Desk Attendant to join our team! As a Front Desk Attendant, you will be the first point of contact for our customers and will be responsible for providing excellent customer service. You will be responsible for greeting customers, answering phones, and providing general information. If you have a passion for customer service and are looking for a rewarding career, this is the job for you!

Overview:

Front Desk Attendants are responsible for providing excellent customer service to guests and visitors at hotels, resorts, and other hospitality establishments. They greet guests, answer questions, and provide information about the facility and its services. They also handle check-in and check-out procedures, process payments, and ensure that guests have a pleasant stay.

Detailed Job Description:

Front Desk Attendants are responsible for providing excellent customer service to guests and visitors at hotels, resorts, and other hospitality establishments. They greet guests, answer questions, and provide information about the facility and its services. They also handle check-in and check-out procedures, process payments, and ensure that guests have a pleasant stay. They may also be responsible for managing reservations, assigning rooms, and providing concierge services.

What is Front Desk Attendant Job Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Knowledge of hospitality industry standards and procedures
• Proficiency with computers and related software
• Ability to remain calm and professional in stressful situations

What is Front Desk Attendant Job Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Knowledge of hospitality industry standards and procedures
• Ability to work flexible hours, including nights and weekends

What is Front Desk Attendant Job Knowledge?

• Knowledge of hospitality industry standards and procedures
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of local area attractions and services

What is Front Desk Attendant Job Experience?

• Previous experience in a customer service role
• Previous experience in a hospitality setting

What is Front Desk Attendant Job Responsibilities?

• Greet guests and provide information about the facility and its services
• Handle check-in and check-out procedures
• Process payments and manage reservations
• Answer questions and provide information about the area
• Ensure that guests have a pleasant stay
• Provide concierge services
• Maintain a clean and organized work area