Real Time Floor Monitoring (Solo, Contract-Based)
By Shopee At Surakarta, Indonesia
Monitoring live issue management and live chat seller
Minimum Bachelor's degree from any major with minimum 1-2 years experience in a similar position
Have an excellent interpersonal & communication skills
A creative person, initiative, and a problem solver with strong analytical skills
Handling delivery inquiries from sellers and buyers through email/call/social media
Team monitoring & ticket assigning
Floor Manager (Semarang) Jobs
By JD Sports Indonesia At Semarang, Indonesia
Manage commercial and operational aspects in stores/assigned floor to achieve sales target
Complete store operational requirements by scheduling and assigning employee
Manage merchandise traffic in store, control merchandise inventory in order to increase sales and profit hence support organization’s goals.
Have a good interpersonal skill, good in problem solving, & good in communication.
Responsible on the day to day operation of store
Provide customer service by greeting and assisting customers & responding to customer inquiries and complaints

Are you an experienced Floor Manager looking for a new challenge? We are looking for a motivated and organized individual to join our team as a Floor Manager. You will be responsible for overseeing the day-to-day operations of the store, ensuring customer satisfaction, and managing staff. If you have excellent communication and leadership skills, this could be the perfect opportunity for you!

Overview: Floor Managers are responsible for overseeing the day-to-day operations of a retail store or restaurant. They are responsible for managing staff, ensuring customer satisfaction, and ensuring that the store is running efficiently and profitably. How To Become an Floor Manager: To become a Floor Manager, you will need to have a high school diploma or equivalent. You may also need to have experience in retail or restaurant management. Additionally, you may need to have a valid driver’s license and be able to pass a background check. Floor Manager Skills: Floor Managers should have excellent customer service skills, be able to multitask, have strong organizational skills, and have the ability to motivate and lead a team. Floor Manager Knowledge: Floor Managers should have knowledge of retail operations, inventory management, customer service, and sales. Floor Manager Responsibilities: Floor Managers are responsible for managing staff, ensuring customer satisfaction, and ensuring that the store is running efficiently and profitably. They are also responsible for training and developing staff, managing inventory, and ensuring that the store is compliant with all applicable laws and regulations. Floor Manager Experience: Floor Managers should have experience in retail or restaurant management. Floor Manager Qualifications: Floor Managers should have a high school diploma or equivalent. They may also need to have a valid driver’s license and be able to pass a background check. Floor Manager Education: Floor Managers may need to have a degree in business or a related field. Tools to Help Floor Managers Work Better: Floor Managers can use software such as inventory management systems, customer relationship management systems, and point of sale systems to help them manage their store more efficiently. Good Tips to Help Floor Managers Do More Effectively: Floor Managers should stay organized, delegate tasks to staff, and stay up to date on industry trends.

Common Floor Manager Interview Questions:

• What experience do you have in retail or restaurant management?
• How would you handle a customer complaint?
• How do you motivate and lead a team?
• What strategies do you use to manage inventory?
• How do you ensure customer satisfaction?