Field Support Manager Jobs in Kab. Bekasi, West Java , Employment

Are you an experienced Field Support Manager looking for a new challenge? We are looking for a motivated and organized individual to join our team and help us provide exceptional customer service in the field. You will be responsible for managing our field support team, ensuring that all customer requests are handled in a timely and efficient manner. If you have a passion for customer service and are looking for an exciting opportunity to make a difference, this could be the perfect job for you!

Overview Field Support Managers are responsible for providing technical and operational support to field personnel. They are responsible for ensuring that field personnel have the necessary resources and support to perform their duties effectively and efficiently. They are also responsible for providing training and guidance to field personnel and ensuring that all safety and security protocols are followed. Detailed Job Description Field Support Managers are responsible for providing technical and operational support to field personnel. This includes providing technical assistance, troubleshooting, and resolving technical issues. They are also responsible for providing training and guidance to field personnel and ensuring that all safety and security protocols are followed. Additionally, they are responsible for coordinating with other departments to ensure that field personnel have the necessary resources and support to perform their duties effectively and efficiently. Field Support Manager Job Skills Required

• Technical expertise in a variety of software and hardware systems

• Excellent problem-solving and troubleshooting skills

• Strong communication and interpersonal skills

• Ability to work independently and as part of a team

• Ability to manage multiple tasks and prioritize effectively

• Knowledge of safety and security protocols

Field Support Manager Job Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field

• At least two years of experience in a technical support role

• Knowledge of a variety of software and hardware systems

• Experience with troubleshooting and resolving technical issues

• Knowledge of safety and security protocols

Field Support Manager Job Knowledge

• Knowledge of a variety of software and hardware systems

• Knowledge of safety and security protocols

• Knowledge of troubleshooting and resolving technical issues

• Knowledge of customer service principles and practices

Field Support Manager Job Experience

• At least two years of experience in a technical support role

• Experience with troubleshooting and resolving technical issues

• Experience with customer service principles and practices

• Experience with providing training and guidance to field personnel

Field Support Manager Job Responsibilities

• Provide technical and operational support to field personnel

• Troubleshoot and resolve technical issues

• Provide training and guidance to field personnel

• Ensure that all safety and security protocols are followed

• Coordinate with other departments to ensure that field personnel have the necessary resources and support

• Monitor and maintain field personnel performance and productivity