District Operations Staff Palembang Jobs in Kab. Bekasi, West Java

Handle all the driver community, marketing, and driver care responsibilities on satellite level

Manage service time, driver and customer satisfaction

Fresh graduate or having min. 1 years experience in related area, preferably in customer service

Experienced in service area (contact centre, email dll)

Handle channel walk in center on each district

Ensure problem solving according to agreed process & based on standard operational procedure

Handle all the driver community, marketing, and driver care responsibilities on satellite level

Manage service time, driver and customer satisfaction

Coordinate with District Operations Manager for day-to-day escalated issues around driver service and customer service.

Having a minimum of 3 years experience in related field.

Passionate about community development, having relevant previous experience would be preferred.

Experience launching community initiatives (building an online forum, launching an ambassador program, creating an event series, etc.)