Customer Service & Admin Telemarking
By PT Multipindo Gilang Makmur At Jakarta Timur, Indonesia
Menawarkan Jasa perusahaan kepada Calon Customer.
Mencari peluang pelanggan baru, dan menjaga hubungan dengan pelanggan lama.
Membuat rencana kerja pada bagian Sales marketing
Menyusun dan mempresentasikan rencana penjualan dan pencapaiannya.
Melakukan / membuat kerja sama dengan Customer baru yang berkesinambungan.
Melakukan kunjungan dan maintence Customer baru maupun lama.

Are you looking for a job that will allow you to use your customer service skills to help people? We are looking for a Customer Service Admin to join our team and provide exceptional customer service to our customers. You will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful information. If you are passionate about providing excellent customer service, then this is the job for you!

A Customer Service Admin is responsible for providing customer service and administrative support to customers. They are the first point of contact for customers and are responsible for responding to customer inquiries, resolving customer complaints, and providing customer service support.

What is Customer Service Dan Admin Job Skills Required?

• Excellent customer service and communication skills
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Knowledge of customer service software and databases
• Knowledge of customer service principles and practices
• Knowledge of administrative and clerical procedures

What is Customer Service Dan Admin Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Ability to type and use a computer
• Ability to work in a fast-paced environment
• Ability to handle customer complaints

What is Customer Service Dan Admin Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of administrative and clerical procedures
• Knowledge of customer service software and databases

What is Customer Service Dan Admin Job Experience?

• Previous customer service experience

What is Customer Service Dan Admin Job Responsibilities?

• Respond to customer inquiries and complaints in a timely manner
• Provide customer service support to customers
• Resolve customer complaints and issues
• Process customer orders and payments
• Update customer information in the customer service database
• Follow up with customers to ensure satisfaction
• Maintain customer service records
• Monitor customer service metrics and report on trends
• Assist with other administrative tasks as needed