Crm Assistant Manager Jobs
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Crm Assistant Manager Jobs
By Cornerstone Retail Property Management & Consulting
At Area DKI Jakarta, Indonesia
Are you a motivated and organized individual looking to take your career to the next level? We are looking for a CRM Assistant Manager to join our team and help us drive customer loyalty and engagement. You will be responsible for developing and executing CRM strategies, analyzing customer data, and creating personalized customer experiences. If you have a passion for customer service and a knack for problem-solving, this is the perfect opportunity for you!
Overview:
The CRM Assistant Manager is responsible for managing customer relationships and providing customer service support. This role involves working with customers to ensure their satisfaction with the company’s products and services. The CRM Assistant Manager is also responsible for developing and implementing strategies to increase customer loyalty and retention.Detailed Job Description:
The CRM Assistant Manager is responsible for managing customer relationships and providing customer service support. This role involves working with customers to ensure their satisfaction with the company’s products and services. The CRM Assistant Manager is also responsible for developing and implementing strategies to increase customer loyalty and retention. The CRM Assistant Manager will be responsible for managing customer inquiries, resolving customer complaints, and providing customer service support. The CRM Assistant Manager will also be responsible for developing and implementing customer loyalty programs, analyzing customer data, and providing customer feedback to the company.What is Crm Assistant Manager Job Skills Required?
• Excellent customer service and communication skills
• Ability to manage customer relationships
• Knowledge of customer relationship management (CRM) systems
• Knowledge of customer service principles and practices
• Ability to analyze customer data
• Ability to develop and implement customer loyalty programs
• Ability to resolve customer complaints
• Ability to work independently and as part of a team
What is Crm Assistant Manager Job Qualifications?
• Bachelor’s degree in Business Administration, Marketing, or related field
• At least 3 years of experience in customer service or customer relationship management
• Proficiency in Microsoft Office Suite
• Knowledge of customer service principles and practices
• Knowledge of customer relationship management (CRM) systems
What is Crm Assistant Manager Job Knowledge?
• Knowledge of customer service principles and practices
• Knowledge of customer relationship management (CRM) systems
• Knowledge of customer loyalty programs
• Knowledge of customer data analysis
What is Crm Assistant Manager Job Experience?
• At least 3 years of experience in customer service or customer relationship management
• Experience in developing and implementing customer loyalty programs
• Experience in analyzing customer data
What is Crm Assistant Manager Job Responsibilities?
• Manage customer inquiries and resolve customer complaints
• Develop and implement customer loyalty programs
• Analyze customer data and provide customer feedback to the company
• Provide customer service support
• Develop and implement strategies to increase customer loyalty and retention
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