Collections Manager Jobs in Kota Depok, West Java , Employment

Are you an experienced Collections Manager looking to take your career to the next level? We are looking for a motivated and organized individual to join our team and manage our collections process. You will be responsible for ensuring timely payments, resolving customer disputes, and maintaining accurate records. If you have a passion for customer service and are looking for an exciting opportunity to make a difference, this is the job for you!

Overview:

A Collections Manager is responsible for managing the collection of payments from customers, ensuring that payments are made on time and in full. They are also responsible for developing and implementing strategies to reduce delinquency and improve customer payment habits.

Detailed Job Description:

The Collections Manager is responsible for overseeing the collection of payments from customers. This includes developing and implementing strategies to reduce delinquency and improve customer payment habits, as well as monitoring customer accounts to ensure payments are made on time and in full. The Collections Manager is also responsible for managing customer disputes, negotiating payment plans, and providing customer service.

What is Collections Manager Job Skills Required?

• Excellent communication and interpersonal skills

• Strong organizational and problem-solving skills

• Ability to work independently and as part of a team

• Knowledge of accounting principles and practices

• Knowledge of customer service principles and practices

• Knowledge of legal and regulatory requirements related to collections

• Proficiency in Microsoft Office Suite

What is Collections Manager Job Qualifications?

• Bachelor’s degree in accounting, finance, or related field

• 5+ years of experience in collections or related field

• Certified Credit Professional (CCP) or Certified Collection Professional (CCP) certification preferred

What is Collections Manager Job Knowledge?

• Knowledge of accounting principles and practices

• Knowledge of customer service principles and practices

• Knowledge of legal and regulatory requirements related to collections

What is Collections Manager Job Experience?

• 5+ years of experience in collections or related field

What is Collections Manager Job Responsibilities?

• Develop and implement strategies to reduce delinquency and improve customer payment habits

• Monitor customer accounts to ensure payments are made on time and in full

• Negotiate payment plans with customers

• Manage customer disputes

• Provide customer service

• Prepare reports and analyze data related to collections

• Maintain accurate records of customer accounts