Client Relations Associate Jobs in Kota Jakarta Pusat, Jakarta Special Capital Region
[Internship] Client & Public Relations
By Afia & Co.
At Jakarta Pusat, Indonesia
Are you looking for an exciting opportunity to build relationships with clients and help them reach their goals? We are looking for a Client Relations Associate to join our team and provide exceptional customer service. If you have a passion for helping others and a knack for problem-solving, this could be the perfect job for you!
Overview A Client Relations Associate is responsible for providing excellent customer service to clients and ensuring that all client needs are met. They are responsible for building and maintaining relationships with clients, providing support and advice, and resolving any issues that may arise. Detailed Job Description A Client Relations Associate is responsible for providing excellent customer service to clients and ensuring that all client needs are met. They are responsible for building and maintaining relationships with clients, providing support and advice, and resolving any issues that may arise. They must be able to communicate effectively with clients and other staff members, and have excellent problem-solving skills. They must be able to handle multiple tasks and prioritize their workload. Job Skills Required• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to build and maintain relationships with clients
• Ability to provide support and advice
• Problem-solving skills
• Ability to handle multiple tasks and prioritize workload
• Knowledge of customer service software
Job Qualifications
• Bachelor’s degree in business, marketing, or related field
• Previous experience in customer service or client relations
• Knowledge of customer service software
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of customer service metrics
• Knowledge of customer service best practices
Job Experience
• Previous experience in customer service or client relations
• Experience in building and maintaining relationships with clients
• Experience in providing support and advice
• Experience in resolving customer service issues
Job Responsibilities
• Provide excellent customer service to clients
• Build and maintain relationships with clients
• Provide support and advice to clients
• Resolve customer service issues
• Handle multiple tasks and prioritize workload
• Monitor customer service metrics
• Follow customer service best practices
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