Assistant F&B Manager
By Sheraton Hotels & Resorts At Sijuk, Indonesia
High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.
Uses coaching skills throughout the property.
Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.
Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
Provides excellent customer service to all employees.
Responds quickly and proactively to employee's concerns.