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Banking Contact Center Manager Jobs

Project Manager (Banking) Jobs
By R Systems At Jakarta, Indonesia
- 8+ years experiences as Project Manager and experience working in banking industry
- Having knowledge about infrastructure and experience in application support will be advantage
- 5+ years experiences in IT Project Implementation in Banking industry
- Having good communication skill in verbal and nonverbal.
- Having a problem-solving attitude, work independently and as part of a team.
- Be fluent in English and Bahasa for speaking, writing and listening.
Contact Center General Manager
By Transcosmos Indonesia (Official) At Semarang, Indonesia
Prepare regular reports for upper management
Proven experience as a General Manager or similar executive role
Knowledge of business process and functions (finance, HR, procurement, operations etc.)
Minimum 3-4 year of Contact Center Operational Manager/Dept Head/General Manager experience is required
Experience in planning and budgeting
Outstanding organizational and leadership skills
Tuition Center Manager Jobs
By Gold Star Education At Penjaringan, Indonesia
Excellent mentoring, coaching and people management skills
Enrich Sales Force Teams with necessary product knowledge and skills
Minimum Bachelor Degree from reputable university in Management / Marketing / Business major
Arrange, manage, control and evaluate the ongoing services and classes
Minimum 2 year experience in sales area
Advanced experience with Ms Excel for data analysis, as well as Outlook, Ms Word, & internet literate
Contact Center Operations Manager
By Convergence.id At Yogyakarta dan Sekitarnya, Indonesia
Meet all Key Performance Metrics established
Continuously review standard operating processes and workflows to identify ways to improve and increase customer satisfaction and operational efficiency
Supervising day to day operations in the Contact Center LOB
Establish and maintain a positive work environment, which sustains an exceptionally high level of team member morale
Promotes and coordinates communication between all departments
Diploma/Bachelor's degree in any field
Assistant Contact Center Manager
By Telmark Indonesia At Yogyakarta, Indonesia

Duties & Responsibilities 1. Assist the Call Center Manager in leading and directing daily operations while ensuring quality customer service 2. Help develop, implement, and monitor processes and ...

Contact Center Advisor Jobs
By Bank al Etihad At عمان عمان الأردن, Jordan

This role is primarily responsible for attending customer inbound calls and resolves queries/ issues directed to Call Center to ensure customer satisfaction. Informs customer about the various ...

Agent Contact Center Jobs
By RADIKARI At Kabupaten Sleman, Indonesia
Understand knowledge about the company's products
Experience in the same field
Excellent skills for communicating and relating with both team members and customers
High problem solving and priority skills
Excellent listening and verbal communication skills and able to work under pressure
Completely answer customer questions regarding the required information
Center Manager Jobs
By Gold Star Education At Penjaringan, Indonesia
Excellent mentoring, coaching and people management skills
Enrich Sales Force Teams with necessary product knowledge and skills
Arrange, manage, control and evaluate the ongoing services and classes
Minimum 2 year experience in sales area
Advanced experience with Ms Excel for data analysis, as well as Outlook, Ms Word, & internet literate
Developing and maintaining sales SOP
Contact Center Trainer & Quality Assurance Manager
By Wgroup ID At Jakarta Raya, Indonesia
Have minimum 2 years experience in the same field (preferably: BPO Customer Service)
Have a good Microsoft Office skills
Have a great communication and presentation skills
Able to make reports and have good knowledge of problem solving.
Design, implement and improve quality standards
Analyze data to find areas for improvement/problems
Contact Center Trainer And Qa Manager
By Wgroup ID At Jakarta Raya, Indonesia
Have minimum 2 years experience in the same field (preferably : BPO Customer Service)
Have a good Microsoft Office skills
Have a great communication and presentation skills
Able to make reports and have good knowledge of problem solving.
Design, implement and improve quality standards
Analyze data to find areas for improvement/problems