Assistant Spa Manager Jobs in Kab. Bekasi, West Java , Employment

Are you looking for a rewarding career in the spa industry? We are looking for an experienced Assistant Spa Manager to join our team! You will be responsible for overseeing the daily operations of the spa, ensuring customer satisfaction, and providing exceptional customer service. If you have a passion for the spa industry and are looking for a challenging and rewarding career, this is the perfect opportunity for you!

Overview The Assistant Spa Manager is responsible for assisting the Spa Manager in the day-to-day operations of the spa. This includes overseeing staff, ensuring customer satisfaction, and managing the spa’s finances. Detailed Job Description The Assistant Spa Manager is responsible for assisting the Spa Manager in the day-to-day operations of the spa. This includes overseeing staff, ensuring customer satisfaction, and managing the spa’s finances. The Assistant Spa Manager will be expected to ensure that the spa is running smoothly and efficiently, and that all staff are performing their duties to the highest standards. The Assistant Spa Manager will also be responsible for scheduling appointments, handling customer inquiries, and managing the spa’s inventory. Job Skills Required

• Excellent customer service skills

• Strong organizational and time management skills

• Ability to multi-task and prioritize tasks

• Knowledge of spa treatments and services

• Knowledge of spa products and retail items

• Knowledge of spa software and POS systems

• Ability to work independently and as part of a team

• Excellent communication and interpersonal skills

• Ability to handle customer complaints and resolve conflicts

Job Qualifications

• High school diploma or equivalent

• Previous experience in a spa or hospitality setting

• Knowledge of spa treatments and services

• Knowledge of spa products and retail items

• Knowledge of spa software and POS systems

• Ability to work independently and as part of a team

• Excellent customer service skills

• Strong organizational and time management skills

Job Knowledge

• Knowledge of spa treatments and services

• Knowledge of spa products and retail items

• Knowledge of spa software and POS systems

• Knowledge of customer service principles and practices

• Knowledge of health and safety regulations

Job Experience

• Previous experience in a spa or hospitality setting

• Previous experience in a customer service role

• Previous experience in a managerial role

Job Responsibilities

• Oversee the day-to-day operations of the spa

• Ensure customer satisfaction

• Manage the spa’s finances

• Schedule appointments

• Handle customer inquiries

• Manage the spa’s inventory

• Ensure that the spa is running smoothly and efficiently

• Train and supervise staff

• Handle customer complaints and resolve conflicts

• Ensure compliance with health and safety regulations