Duty Manager - Front Office, Yogyakarta Marriott Hotel
By Marriott Hotels At Yogyakarta, Indonesia
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Front Office Manager - Yogyakarta Marriott Hotel
By Marriott Hotels At Yogyakarta, Indonesia
Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
Manages department controllable expenses to achieve or exceed budgeted goals.

"Be part of a dynamic team in a fast-paced environment! We are looking for an experienced and motivated Administrasi Front Office to join our team in Yogyakarta. You will be responsible for providing excellent customer service, managing customer inquiries, and ensuring the smooth running of the front office. If you have a passion for customer service and thrive in a fast-paced environment, this is the job for you!"

Overview:

Administrasi Front Office Yogyakarta is responsible for providing administrative support to the front office staff. This includes managing customer inquiries, scheduling appointments, filing documents, and other administrative tasks. They must also be knowledgeable about the company’s policies and procedures and be able to provide accurate information to customers.

How To Become an Administrasi Front Office Yogyakarta:

To become an Administrasi Front Office Yogyakarta, you must have a high school diploma or equivalent. You should also have experience in customer service and administrative tasks. Additionally, you should be proficient in using computers and have excellent communication and organizational skills.

Administrasi Front Office Yogyakarta Skills:

• Excellent customer service skills
• Strong organizational skills
• Proficient in computer applications
• Ability to multitask
• Excellent communication skills
• Knowledge of company policies and procedures
• Ability to work independently

What is Administrasi Front Office Yogyakarta Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of administrative and clerical procedures
• Knowledge of office management systems and procedures
• Knowledge of filing and record keeping systems
• Knowledge of customer service principles and practices
• Knowledge of office equipment

What is Administrasi Front Office Yogyakarta Responsibilities?

• Answer customer inquiries and provide accurate information
• Schedule appointments and manage customer files
• File documents and maintain records
• Prepare reports and other documents
• Assist with other administrative tasks as needed
• Ensure compliance with company policies and procedures

What is Administrasi Front Office Yogyakarta Experience?

• Previous experience in customer service or administrative roles
• Experience in using office equipment
• Experience in filing and record keeping systems
• Experience in using computer applications

What is Administrasi Front Office Yogyakarta Qualifications?

• High school diploma or equivalent
• Proficiency in computer applications
• Excellent communication and organizational skills

Administrasi Front Office Yogyakarta Education:

• High school diploma or equivalent
• Certificate or diploma in office administration
• Certificate or diploma in customer service
What tools help Administrasi Front Office Yogyakarta work better?
• Customer relationship management (CRM) software
• Scheduling software
• Document management software
• Office productivity software
• Email and calendar software
Good tips to help Administrasi Front Office Yogyakarta do more effectively?
• Stay organized and prioritize tasks
• Maintain accurate records and files
• Follow up with customers to ensure satisfaction
• Respond to customer inquiries promptly
• Use customer relationship management (CRM) software to track customer interactions
• Utilize office productivity software to streamline administrative tasks
Common Administrasi Front Office Yogyakarta interview questions?
• What experience do you have in customer service?
• How do you handle customer inquiries?
• What office equipment are you familiar with?
• How do you stay organized and prioritize tasks?
• What do you know about our company policies and procedures?
• How do you handle difficult customers?