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Telemarketing Jobs

Company

PT Global Urban Esensial
Address Kota Tangerang Selatan, Indonesia
Employment type FULL_TIME
Salary
Category Teknologi, Informasi, dan Media
Expires 2023-05-28
Posted at 1 year ago
Job Description
  • Cooperate with relevant stakeholders in handling issues
  • Maintain Monthly Active User
  • Accommodate complaints from internal and external users and process complaints until they receive comprehensive handling
  • Deliver critical issues to the product department for system development
  • Categorize issues based on priority groups
  • Attending customer’s needs, requests, complaints, and problems through communication channels using (Email, Live chat, WhatsApp)
  • Maintain active relationships for creating product sustainability
Minimum Qualifications
  • Fresh graduate are welcome/Having experience as a Customer Service Staff or Telemarketing
  • Have a strong relationship with user
  • Placement will be in Jabodetabek Area
  • Have a good communication skills and tech savvy
  • Willing to do work in shifting system
  • Technical Skills: Ms Office & Gsuite, Google Workspace Platform