Technology Specialist Jobs

Job Overview:
To Provide Direct Support to Users of Computing Equipment.
Areas of responsibility include end user trouble management, end user computing asset management, end user desk side assistance, end user computing equipment configuration and installation, end user computing, equipment repair, and end user satisfaction with IT Services.
Requires very little supervision.
Report to Senior Principal Technology Specialist.
Responsibilities
Key Tasks and Responsibilities:

• Adheres to and enforces Help Services Procedures designed to provide responsiveness to requests for assistance in support of business needs.
• High standard of safe working practice, quality and productivity as well as compliance with the code of business conducts.
• Development Project Plans for 1-2 person Projects.
• Tracks all end user computing equipment from receipt through disposal.
• Tracks leased equipment schedules and coordinates end-of-lease disposition.
• Assesses the job performance of junior staff personnel and provides input to direct report management.
• Responds to assigned trouble tickets.
• Designs, develops and maintains consistent end user computing software images, in conjunction with and with assistance from Technical Services.
• Manages end user computing projects and participates in development and technical services project as requested.
• Mentor Junior Staff members, including assignment of projects and prioritization of activities.
• Performs other duties as assigned.
• Reports Project Status.
• Installs hardware and software to meet end user requirements.
• Interfaces with hardware, software, and facility vendors to ensure the timely and quality delivery of preventive and reactive maintenance.

Qualifications
Essential Qualifications and Education:

• Minimum Diploma graduate or possess relevant experience

Company Overview and Core Values:
McDermott is a premier, fully-integrated provider of technology, engineering and construction solutions to the energy industry. For more than a century, customers have trusted McDermott to design and build end-to-end infrastructure and technology solutions—from the wellhead to the storage tank—to transport and transform oil and gas into the products the world needs today.
At McDermott, we hold all employees accountable to follow our 5 core values.

• Well-Being – we promote all forms of well-being
• Go Beyond – we seek courageous and creative solutions
• Commitment – we are reliable and dependable in delivering quality solutions
• Integrity – we maintain a firm adherence to legal and ethical conduct
• One Team – we are one company, where everyone is equally important