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Technical Support Jobs

Company

UniPin
Address Kota Tangerang, Indonesia
Employment type FULL_TIME
Salary
Expires 2023-07-22
Posted at 10 months ago
Job Description

Job Responsibilities:


  • Helping Customer Service Department to resolve the issue occur in our operation.
  • Doing the testing for the setting that had been setup and send the testing detail to related department.
  • Supporting the Operational in the office, helping to troubleshoot and fixing the issue. providing the best support to prevent any obstacle in the daily operation.
  • Provide Report and simple analysis to related department, make sure they got the answer for requested reports
  • Helping Developer by doing testing using automation program to prevent any error in the production/operation.
  • Provide answers for post integration/operation to our partner for any error that occur during normal operation.



Job Requirements:


  • Familiar with MySQL queries.
  • Analytical Thinking.
  • Having a good understanding with API docs.
  • At least 1 year of experience in related fields.
  • Diploma or Bachelor's degree in IT, or its related and equivalent degree.
  • Hardware problem solving.