Social Media/ Community Manager

SOCIAL MEDIA / COMMUNITY MANAGER
Job Overview
Tyrads Ltd. is hiring a talented Social Media/ Community Manager professional to join our team. If you're excited to be part of our team, Tyrads Ltd. is a great place to grow your career.
We are looking for qualified candidates to join our team. If you are a tech-savvy professional, experienced in social media, PR and promotional events, we would like you to join us for Bali, Indonesia.
Our ideal candidate has exceptional oral and written communication skills and is able to develop engaging content. You should be a ‘people person’ with great customer service skills and the ability to moderate online and offline conversations with our community.
Ultimately, you should be able to act as the face and voice of our brand and manage all community communications.
Responsibilities:

• Stay up-to-date with digital technology trends
• Respond to comments and customer queries in a timely manner
• Provide engaging text, image and video content for social media accounts
• Create actionable plans to both grow and maintain followers through popular social media platforms such as Twitter, Facebook, Pinterest, YouTube and LinkedIn
• Monitor and report on feedback and online reviews
• Set and implement social media and communication campaigns to align with marketing strategies
• Ensure brand consistency in copy through tone, voice and terminology
• Coordinate with Marketing, PR and Communications teams to ensure brand consistency
• Work with brand to create and implement social media strategies monthly
• Oversee day-to-day management of campaigns and ensure brand consistency
• Build relationships with customers, potential customers, industry professionals and journalists
• Ensure progress on all platforms by using analytical tools such as Google Analytics and others
• Organize and participate in events to build community and boost brand awareness
• Oversee the creating and implementation of the monthly editorial calendar which includes monthly sales objectives and initiatives
• Needs to be more focused on discord and how to grow them
• Supervise all aspects of social media interaction between customers and the company, and ensure a positive customer service experience
• Facilitate scaling brand and company awareness through various social media channels
• Liaise with Development and Sales departments to stay updated on new products and features

Qualifications:

• Bachelor's degree in business, marketing, journalism, public relations or related field
• Strong computer skills using Microsoft Office and Adobe Suites
• Strong understanding of marketing strategy and how to effortlessly utilize these concepts throughout various forms of outreach
• Proficient using multi-social posting programs such as Hootsuite and HubSpot
• General knowledge of Search Engine Optimization and internet ranking for web content
• Professional certification in Google Analytics - preferred
• Min 1 year of social media management experience
• Relevant experience determining a target audience and how to cater unique marketing campaigns to capture their attention
• Ability to manage and supervise a diverse group of employees and simultaneously work toward many company initiatives at once
• Stay up-to-date with digital technology trends

Requirements:

• Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter)
• Excellent verbal communication skills
• Degree in Marketing or relevant field
• Ability to identify and track relevant community metrics (e.g. repeat attendance at events)
• Excellent writing skills
• Hands on experience with social media management for brands
• Attention to detail and ability to multitask
• Knowledge of online marketing and marketing channels
• Ability to interpret website traffic and online customer engagement metrics
• Proven work experience as Social media/ Community manager