Senior Security Incident Response Specialist (Bangkok Based, Relocation Provided)

About Agoda

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 2.5 million accommodations globally. Based in Asia and part of Booking Holdings, our 6,000+ employees representing 90+ nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

Get to Know our Team:

The Security Department oversees security, compliance, GRC, and security operations for all Agoda. We are vigilant in ensuring there is no breach or vulnerability threatening our company or endangering our employees in order to keep Agoda safe and protected. This would be a great challenge for those who want to work with the best technology in a dynamic and advanced environment.

The Opportunity:

We are looking for a industry experienced, highly motivated and self driven, Incident Response Specialist, someone who can rapidly address security incidents and threats as they appear with the ability to strategize and lead Incident engagements with all staffing levels.

On the ground level, your job is to monitor the threats targeting Agoda and keeping attacks from occurring and/or prevent them from getting worse.

In this Role, you’ll get to:

• Optimizing existing security controls to finetune the alerts & reduce false positives
• Write playbooks for different types of cyber security incidents and use automation to reduce MTTR time
• Drafting incident reports & communicating incident summaries to senior leadership, end users, legal teams
• Gather open source and commercial threat intelligence and perform hunting across the enterprise for undetected threats
• Automating repetitive tasks of incident response using automation platforms and/or programming
• Support the legal & regulatory teams as a technical SME for cyber incidents with regulatory requirements
• Perform end-to-end handling of all critical, high and medium cyber security incidents at Agoda
• Evaluate new technologies and Driving POCs for new security products

What you’ll Need to Succeed:

• Malware analysis experience and digital forensics experience is a plus
• This can be a stressful, pressure-packed job. We need you to be flexible, fast moving, adaptable and down-to-earth and an expert in multi-tasking
• Ability to automate using automation platforms or programming skills is a plus
• Certification of Cyber Security, Forensic and Incident Response is a plus (CISSP, ECSA, GISP, GCIH, GCFE, GCFA)
• Must have hands-on knowledge of dealing with major security incidents
• Must have strong understand of NIST, CSF, MITRE and other cyber security framework
• 5+ year experience in Cyber Security, specifically in Incident Response field and working with 24/7 SOC teams
• Very good communication skills in English (both oral and written)

We welcome applications from both local and international candidates – full relocation and visa sponsorship available.

This position is based in Bangkok, Thailand (Relocation Provided). Our benefits are…

• Free Headspace subscription
• Access to Employee Assistance Program (third party for personal and workplace support)
• Hybrid Working Model
• Annual CSR / Volunteer Time off
• Free Odilo & Udemy subscriptions
• Employee discount for accommodation globally
• Life, TPD & Accident Insurance
• Benevity Subscription for employee donations
• WFH Set Up Allowance
• 40+ offices and 25+ countries
• Global team of 90+ nationalities
• Enhanced Parental Leave
• Volunteering opportunities globally
• 30 Days of Remote Working from anywhere globally every year

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Equal Opportunity Employer

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy .

To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.