Reservations Ticketing Agent Jobs

Responsibilities :

• Answer questions about itineraries, rates, prepare invoices outlining rates
• Maintain high quality of service and timely execution
• Take and confirm passenger's reservations
• Maintain good reporting
• Follow-up with airlines or vendors on open case
• Ensure all domestic and international flight reservation is done correctly (issued, and re-issued tickets)

Requirements :

• Graduated from tourism high school or academy
• Candidate must possess at least a Diploma Hospitality/Tourism/Hotel management or equivalent.
• Familiar with hotel reservation system
• Deep Knowledge onAbacus/Sabre(preferably), Galileo, andAmadeus reservation system
• Willing to work in shifts
• Customer service oriented, team work, honest, independently, willing to learn new things andunder pressure
• Minimum 1 year working experience in a travel agency/OTA
• Ability to communicate effectively, both oral and written in English

Note : Read carefully before you apply this job