Network Engineer (Japanese Translator)

EXEO Global Pte Ltd is the global headquarters facilitating the operational and strategic management of overseas subsidiaries for Tokyo Stock Exchange Prime listed EXEO Group, Inc in Japan.

Our primary business is in Managed IT services and the company currently has subsidiaries in the space of M&E engineering services, ICT infrastructure and supply chain technologies that have operations globally. EXEO Global also continually invests in new businesses and technologies that complement the offerings of the Group’s companies.

For more information, please visit www.exeo-global.com

The Opportunity

The ideal candidate is a dynamic individual who has hardware technical knowledge on network & Cisco equipments to provide both post-sales and pre-sales support. You will provide problem determination, diagnostic testing, repair/resolution of hardware, Operating Environment, virtualization and infrastructure in dynamic enterprise environments.

:

• Provide break-fix field support, but not limited to, machine inspection, system checklist creation, troubleshooting and replacement of hardware, troubleshooting of Operating Environment, incident ownership and customer management
• Creating design materials such as network device configurations and parameter sheets
• Provide network support in configuration of Cisco equipments
• Deliver high quality services and customer satisfactions to our clients
• Able to work independently with minimal supervision when tasks are assigned
• Design and construction of network equipment
• Any other ad-hoc assigned by superior
• Drive self-improvement and upkeep with the latest technologies and corporate changes on a continuous basis

Requirements:

• Fluent in English and ideally Japanese will be advantageous as required to liaise with headquarter in Japan.
• Certification in Fortinet, VM will be advantageous
• Well trained in field engineering, troubleshooting methodology, problem determination and remedial action plan.
• Minimum Diploma/Degree holder on IT/Networking or related discipline.
• Minimum CCNA Certifications (Routing switching and security)/CCNP or CCIE Certifications will be advantageous
• Troubleshooting experience on network, security components and products such as Cisco, Trend Micro, FireEye, Fortigate, PaloAlto, etc.
• Good skills in field support and services of datacenter networking and security