Mixologist Jobs

Job Number 23114544
Job Category Food and Beverage & Culinary
Location A Luxury Collection Resort & Spa, Labuan Bajo, One Marriott Drive, Labuan Bajo, Indonesia, Indonesia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
Resort Overview
Cradled between a labyrinth of wild forests and the pearlescent shores of the Flores Sea, sits the luxurious sanctuary of Ta’aktana, a Luxury Collection Resort & Spa, Labuan Bajo. A haven made for the adventurous, sea-seeking Explorers and Collectors from near and far.
Easily accessible, it is the perfect base to explore everything West Flores and Komodo National Park offer at one's own rhythm.
This is Marriott International's first property in the region of Flores. With 70 keys including luxuriously appointed Sea Villas, Family Suites and oversized rooms, this property will be one of a kind in the portfolio of the company in Indonesia.
A wedding chapel to make those memories unforgettable, culinary delights to tantalize the tastebuds, views of spectacular sunsets from a Bar immersed in the sea to relaxing spa treatments are just some of the choices that we be on offer to the discerning traveller.
Job Summary
Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.
CANDIDATE PROFILE
Education And Experience

• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.

OR

• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

CORE WORK ACTIVITIES
Assisting in Management of Restaurant Team

• Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.
• Handles employee questions and concerns.
• Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.
• Provides feedback to employees based on observation of service behaviors.
• Assists in supervising daily shift operations.
• Monitors employees to ensure performance expectations are met.

Conducting Day-to-Day Restaurant Operations

• Ensures compliance with all restaurant policies, standards and procedures.
• Opens and closes restaurant shifts.
• Manages to achieve or exceed budgeted goals.
• Ensures all employees have proper supplies, equipment and uniforms.
• Performs all duties of restaurant employees and related departments as necessary.
• Monitors alcohol beverage service in compliance with local laws.
• Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.

Providing Exceptional Customer Service

• Strives to improve service performance.
• Handles guest problems and complaints, seeking assistance from supervisor as necessary.
• Sets a positive example for guest relations.
• Encourages employees to provide excellent customer service within guidelines.
• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Meets and greets guests.
• Interacts with guests to obtain feedback on product quality and service levels.
• Assists in the review of comment cards and guest satisfaction results with employees.

Conducting Human Resource Activities

• Supervises on-going training initiatives.
• Uses all available on the job training tools for employees.
• Communicates performance expectations in accordance with job descriptions for each position.
• Coaches and counsels employees regarding performance on an on-going basis.

Additional Responsibilities

• Assists servers and hosts on the floor during meal periods and high demand times.
• Supervises daily shift operations in absence of Restaurant Manager.
• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Recognizes good quality products and presentations.
• Analyzes information and evaluating results to choose the best solution and solve problems.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
The Luxury Collection is a glittering ensemble of locally authentic hotels and resorts from around the world. Our hotel teams curate the world’s most enriching and desirable destination experiences. Our mission is to guide our guests, these seasoned travelers on transformative journeys that touch their spirits, enrich their lives and create lasting memories. If you are someone with an appreciation for evocative storytelling and a desire to provide genuine, personalized, and anticipatory service, then we invite you to join us on our journey and explore a career with The Luxury Collection.