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It Bank Application Support

Company

PT Midas Daya Teknologi
Address Jakarta, Indonesia
Employment type FULL_TIME
Salary
Category Layanan dan Teknologi Informasi
Expires 2023-08-12
Posted at 9 months ago
Job Description
nullResponsibilities


  • Provide support, including procedural documentation and relevant reports.
  • Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems, implementation new technology or resolve issues.
  • Provided guidance regarding data sources, product development, and problem solving.
  • Testing test scenarios, test cases, coordinating for SIT/UAT, providing SIT/UAT Support and resolving functional and technical issues.
  • Support new technology implementation.
Requirements


  • Ready to work in night shift.
  • Willing to work in Client's side at Matraman, Jakarta Timur.
  • Bachelor's Degree Graduate in Engineering (Computer, Electrical Industrial), Computer Science, Information Technology or equivalent. Fresh graduate are welcome.
  • Excellent listening skills and the ability to ask probing questions, and understand concerns.
  • Willing to work in shifts is a must.
  • Previous experience in Core Banking Support is a plus.
  • Must possess strong will towards identifying, analyzing, and closing problems raised in the software.
  • Excellent interpersonal, written, and oral communication skills in Bahasa Indonesia. English knowledge is a plus point.
  • Excellent listening and questioning skills, combined with the ability to interact confidently, professional and friendly attitude with clients/customer to establish what the problem is and explain the solution over the phone or face-to-face.
  • Must possess and be able to demonstrate strong influencing and closing skills.
  • Have knowledge in Oracle Database and any other computer software.
  • Technical knowledge of Java and PL/SQL is a MUST.