Import Export Assistant Jobs

PT. Forecastle Indonesia, was founded in 2009 in Jakarta-Indonesia, with interest and activities encompassing as Shipping Agency, Project Management, Port Agency and Freight Management.

We offer our clients a seamless portfolio of support services from the initial planning and budgetary phase to the final delivery. Forecastle also values it’s employee and has the best understanding in the business, translating into employee loyalty, stability and commitment to our client's needs.

Visions:

To be Love & Respected by all our stake holders, including employees, customers, principals, vendors and shareholders.

Missions:

• Focus on Innovation & Best practices.
• Building values-driven organizations.
• To unlock the potential of our employees, to improve the quality of their life.
• To deliver a great experience.

Values:

• Hard work, dedication and achievement
• Honesty, Integrity and Professionalism.
• Family, friendship and enjoying life

We are currently hiring Customer Service Officer (Logistics)!

Qualifications:

• Have good interpersonal skill
• Experience in Export-Import document, Customer Service Logistic
• Have strong communication skills
• Bachelor Degree (S1) Export-Import/ Logistics with Minimum GPA 3.00
• Fluent in English both oral and written.
• Good analytical thinking, good priority setting and communication skills.
• Team player, proactive, and highly motivated.
• Having experience and knowledge on Import-Export, Port Agency business and Logistics process (is a must)
• Proficient in Microsoft Office
• Willing to be placed in North Jakarta (Tanjung Priok)

Responsibilities:

• Create efficient and effective environment internally.
• Coordinate with Finance team for any Advance Payment be process as soon as possible hence no delay or penalty from vendor.
• Coordinate with Port Agent and terminal to monitor vessel berth
• Coordinating with Principal and overseas agent related to all relevant document flow inbound or outbound and Pre-Alert and TDR report.
• Communicate with principal and update vessel schedule to internal and external party (stake holder)
• Controlling Payment Request from Vendor are submitted timely with correct attached supporting document.
• Ensure Inward and Outward Manifest inputted timely in Customs Module
• Make sure all required document related to vessel berth is prepared timely. This will be related to cargo manifest.
• Help team to solve CS, Doc and Ops issue specially in Jakarta
• Make sure stock of seal, HBL are controlled properly.
• Monitoring ops team to make sure inventory control and update data timely.
• Manage Customer service and document process are complied with the SOP set.