Group Account Manager E-Commerce

Swiss-Belhotel International

We are looking for qualified individuals who are highly motivated and knowledgeable, skillful to join our growing team as Group Account Manager E-Commerce.

Required skills experience:

• Regularly check the input and the quality of data (ADR calculation, reservations segmentation, booking status, etc.) points.
• Host weekly/bi-weekly commercial meetings with key stakeholders to discuss current performance, strategy, and activity ensuring outputs are agreed upon and followed up on.
• Conduct regular audits of the Brand website pages and Hotel websites to ensure each hotel is optimized for high-quality custom images, content, links, and accurate translations, and work with hotels and regional marketing & PR teams on corrective action.
• Manage distribution partner relationships with local market managers to ensure receipt of a fair share of the business.
• Visit the hotels regularly to get first-hand knowledge of all issues, business opportunities, and other key areas.
• Record all completed and pending daily tasks on the task management system appropriately and accurately.
• Reduce the cost of distribution by finding new less expensive means of delivering business.
• Consistently review hotels' daily pricing/pace of demand for the FIT Online (B2B and B2C) segments.
• Implement and execute strategic action plans to drive hotel e-commerce revenue performance in conjunction with the hotel general manager/hotel manager, regional sales team, and group e-commerce team.
• Placement: Bali area.
• Monitor key events in the hotel location/city and other influencing factors.
• Monitor competitor activities daily in terms of pricing/product and promotions.
• Maintain an occupancy forecast report for all hotels for at least 180 days in the future.
• Maximize using analytical data available in key platforms to make strategic decisions to drive future revenue performance.
• Manage and oversee strategy for direct and indirect distribution.