E-Commerce Manager Jobs

Job Summary :

Manage sales (70%) and digital marketing (30%) in e-commerce channel

General Responsibilities :

• Conduct product training, organize Continuous Medical Education (CME), roundables to key customers and healthcare professionals
• Collaborate with the sales team or client to develop brand plan, marketing strategies and activities, including POSM, digital marketing plan, performance marketing for E-commerce, based on clients' business strategy and objectives to achieve annual sales targets
• Monitor and analyze sales trends and recommend marketing activities to achieve sales targets
• Conduct product training to equip sales team with the necessary technical expertise to sell the products
• Oversee and manage operating departmental budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable
• ·To participate and support any teamwork activities from time to time
• Prepare product forecasts and constantly monitor inventory levels to ensure optimal supply
• In collaboration with sales team, monitor the implementation and track the KPIs of marketing activities and A&P budget utilisation against agreed target, prepare reports and conduct periodical business reviews
• Act as the first point of reference for all product related enquiries and work collaboratively with colleagues to address any issues that may arise
• To undertake other responsibilities and duties as may be assigned from manager from time to time
• In collaboration with sales and merchandising teams, engage with key customers periodically to review and drive marketing campaigns
• Manage new product launches, including product pricing, product launch plans, roll-out timings, sample preparations (where applicable), display standards, etc.
• Establish and maintain ongoing relationships with clients and key customers
• Manage market research to assess customer attitudes to the current product range and new product introductions

Job Requirements :

• Bachelor’s degree in Marketing, Business Administration, Health Sciences or related discipline
• Demonstrate understanding of consumer buying journey, market trends and healthcare regulations
• Demonstrate fluency in English, both written and spoken
• Minimum three years’ experience in a managerial capacity
• Knowledge in digital marketing and E-commerce
• Strong analytical background and knowledge of statistical analysis methods including skills to use database such as IQVIA, Nielson, or other market research data
• Demonstrate appreciation and respect for cultural sensitivities especially in cross-country/-cultural interactions
• Demonstrate strong client management and communication skills
• Proven project management skills
• Minimum five years’ experience in a similar role
• Demonstrate strong understanding of clients' industry/business/products
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)