Desk Collection Supervisor Jobs

Responsibilities :

• Perform meeting with management team to cover performance result and solution/action items.
• Coordinate collaborations with other departments
• Execute reporting to superior (DC Manager)
• Monitoring and developing team performance and coaching the team
• Always maintain collection regulations.
• Review performance for Desk Collection agant
• Responsible to maintain daily, weekly, monthly report
• Manage and responsible for the desk collection Process
• Achieve company set targets for personal performance and team.

Qualifications :

• Comfortable working on a specific set of targets
• Own strong teamwork ability within teams or cross departments
• Experiences as Collection Supervisor in Financial Technology min 2 years.
• Familiar with Collection Strategies
• Preferably have active AFPI (collection) license/certificate
• Willing to work in BSD for Onsite arrangement.
• Excellent communication, collection oriented. Able to produce written reports, follow up actions, and escalate matters in timely manner.