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Company

PT AZlogistik Dot Com
Address Surabaya, Indonesia
Employment type FULL_TIME
Salary
Category Transportasi, Logistik, Rantai Pasokan, dan Penyimpanan
Expires 2023-09-23
Posted at 8 months ago
Job Description
s


  • Review user registration
  • Suggest sales process improvements
  • Provide troubleshooting assistance for customer orders, account status, and relevant problems
  • Review advertising list
  • Stay up-to-date with new product and feature launches
  • Approving advertising
  • Handling administration task
  • Provide data and guides to help the sales team
  • Review pending orders and specific customer requests to ensure excellent customer service and customer experience
  • Maintain FAQ articles to keep up-to-date information for customers


Requirements


  • Techno savvy (especially for E-commerce apps)
  • D3/ S1 any disciplines
  • Female
  • Excellent customer service and interpersonal skills
  • Strong interpersonal skills
  • Personable and attentive
  • Strong verbal communication
  • Have 1-2 years of experience in a similar role
  • Placement: Surabaya (WFO)
  • Familiar with the software used to connect with customers and gather their information