Associate Senior Visual Designer

It's fun to work in a company where people truly BELIEVE in what they're doing!

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About The Job

The Senior Visual Designer conveys design concepts into wireframes and high fidelity, quality prototypes that match project requirement, product objective, brand personality and brand language of Traveloka to its users. He/She conducts visual audit, visual design research on competitors’ products and market trends, using data-driven insights to uncover new ways of visual delivery and provide recommendations to the relevant stakeholders. He/She also visualises new design ideas by creating sketches, build mock-ups, and design prototypes during the development phase of producing visual output.

The Senior Visual Designer is responsible for overall solution of its visual forms; including the ease of use, readability, and visual product understanding to help user complete the tasks in using the product. Therefore he/she possesses strong mastery in producing visual output, either in the format of illustrations, low fidelity to high fidelity prototypes, storyboards, infographics, and/or animation/motion graphics. He/She can visualise concepts in their forms as intended to their stakeholders to ensure design intent is delivered.

To obtain optimal product fit and quality, he/she is able to work on multiple tasks concurrently, possibly getting involved across end-to-end project phases, and deliver on expectations within deadlines, with high level of changes and iterations required. In addition, he/she demonstrates stakeholder management skills in partnering with internal stakeholders to develop high quality creative solutions that meet overall business objectives and goals.

Critical Work Functions & Key Tasks

Visualise and implement designs

• Execute sketch, prototypes, visualisations, and mock-ups design needed by the engineers for development
• Experiment and develop new approaches for engaging visual storytelling to communicate product concepts or ideas to stakeholders
• Create visualisation of user journey using methods and tools such as userflow / storyboard / illustration
• Translate accurate visualisations from design concepts based on communicated requirements
• Clarify the assigned design project scope, including its goals, requirements, and expectations
• Produce the visual designs and test specifications for new visual ideas and participating in design research
• Interpret illustrations, computer-aided design files, and/or other modelling data based on the specified project scope

Enhance design work

• Execute primary and secondary visual design research for data gathering if required
• Participate in design research and workshop activities for insights gathering
• Incorporate feedback from previous iterations of visual designs into subsequent mock-ups and future projects and design tasks
• Demonstrate care and sensibility in crafting visual design aesthetics that balance the alignment with brand guidelines while pushing the boundaries for innovative design solution
• Consolidate visual audit and/or visual research findings on competitors’ projects and market trends as part of report preparation to be circulated to relevant stakeholders
• Prototype and test proposed design solutions and iterate based on the intended design specifications to ensure its readiness to be implemented for launch in its respective platform
• Recognise as many constraints as possible – including potential threats, unintended risks, and problems before it arises – as anticipation to inform the continuous development and iteration of the products and its features to work within the constraints.
• Communicate outcomes of design tests and project implementation
• Generate ideas for new visual design concepts and prototypes

Construct design research studies

• Draft essential documents that will protect the mutual interests of research participants and company
• Understand the research context based on stakeholders' goals, requirements, and expectations, and clarify when required
• Ascertain research objectives are relevant to the project's goals and design scope, including the formulation of the research questions
• Identify the methodology and methods, create research tools, and define sampling strategy and research participants, based on the framing of the research objective and research question
• Determine logistics for and scheduling needs of design research studies

Conduct design research studies

• Complete the research process and monitor its relevancy and effectiveness with close cooperation with stakeholders
• Collect data on consumers, competitors and market conditions using the most appropriate quantitative and/or qualitative research methods and tools
• Conduct secondary research using appropriate methods and tools if required

Analysis and abductive data synthesis towards dissemination

• Uncover trends and patterns based on analysis gathered to enrich insights and inspire opportunity areas
• Facilitate and gain mutual action items to apply the research insights and opportunity areas into actionable design ideas
• Draw conclusions from design research findings, craft actionable insights, and identify design opportunity areas
• Liaise with relevant stakeholders to disseminate design research insights

Facilitate and drive user-centricity application during product innovation cycle with stakeholders

• Assist product teams in framing business problems using a design perspective in considering users' latent needs
• Provide technical guidance to various stakeholders for the implementation of human-centric design solutions if required
• Initiate, organise, and execute multidisciplinary and cross-functional workshops, sprints, or meetings that consider the holistic aspects of user desirability, business viability, and technological feasibility for products and features across the business domains

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Requirements

Minimum Qualifications

• Portfolio that showcases visual design craft (and its application of visual communication design principles) with some level of understanding of the Human Centered Design methodology (along with its methods and tools), willingness to learn and iterate, and passionate about design and storytelling.
• Interaction, Computer Science, or other related field, with equivalent practical design experience).
• Fluency in English communications (both verbal and written).
• A deep sense of accountability, adaptability, and embracing ambiguity working collaboratively in a fast-paced environment.
• Experience working with web or mobile based technologies using design and prototyping tools (such as Sketch, Adobe Creative Cloud, Balsamiq, Zeplin, ProtoPie, Miro, etc.)
• Design, Service Design, or any other relevant Digital Design disciplines; or Human-Computer
• Between 5–7 years overall work experience as a hands-on Designer in the industry (education background could range from Visual Communication Design, Interaction Design, Product

Preferred Qualifications

• Effective design sensibilities as they relate to applying a brand to digital experiences.
• Some understanding of the eCommerce and/or digital travel and lifestyle industries, extra points for having successfully deliver products in/for the SE Asia and/or regional markets.
• Experience working with web or mobile based technologies (e.g., HTML, CSS, JavaScript, Android Studio, XCode, etc.) and Design System.
• The ability to form consensus across a broad, fast-moving organization through excellent communication and interpersonal skills (including: negotiation, constructive feedback, presentation, managing expectations, resolve conflicts).
• An evidence of performing in a multidisciplinary design, business, and tech team is a plus.

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If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!