Collection Specialist Jobs
Facial Video Data Collection Project- Indonesia
By TELUS International
At Indonesia
Are you looking for an exciting new opportunity to use your collection skills? We are looking for a Collection Specialist to join our team and help us recover outstanding payments. You will be responsible for managing a portfolio of accounts, negotiating payment plans, and ensuring timely payments. If you have a passion for problem-solving and a knack for customer service, this could be the perfect job for you!
A Collection Specialist is a professional who is responsible for collecting payments from customers who have overdue accounts. They may work in a variety of industries, including banking, finance, and retail.What is Collection Specialist Skills Required?
• Excellent communication and interpersonal skills
• Ability to remain calm and professional in difficult situations
• Ability to negotiate and problem-solve
• Knowledge of collection laws and regulations
• Proficiency in computer software and databases
• Attention to detail
What is Collection Specialist Qualifications?
• High school diploma or equivalent
• Bachelor’s degree in finance, accounting, or related field preferred
• Previous experience in collections or customer service
• Certification in collections or related field preferred
What is Collection Specialist Knowledge?
• Knowledge of collection laws and regulations
• Knowledge of customer service principles and practices
• Knowledge of accounting principles and practices
• Knowledge of computer software and databases
What is Collection Specialist Experience?
• Previous experience in collections or customer service
• Previous experience in accounting or finance
What is Collection Specialist Responsibilities?
• Contact customers with overdue accounts to negotiate payment plans
• Monitor customer accounts to ensure timely payments
• Investigate customer accounts to identify discrepancies and resolve issues
• Maintain accurate records of customer accounts and payment activity
• Prepare reports on collection activities
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