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Waiter/Waitress Luxury Restaurant

Company

Kanmo Group
Address Jakarta, Indonesia
Employment type FULL_TIME
Salary
Category Ritel
Expires 2023-09-08
Posted at 9 months ago
Job Description
  • Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
  • Check in with guests to ensure satisfaction with each food course and/or beverages.
  • Set tables according to type of event and service standards.
  • Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
  • Ensure adherence to quality expectations and standards.
  • Answer questions on menu selections.
  • Record transaction in MICROS system at time of order.
  • Present physical and accurate check to guest and process payment.
  • Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability.
  • Stand, sit, or walk for an extended period of time or for an entire work shift.
  • Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
  • Serve food courses and alcoholic beverages to guests.
  • Speak with others using clear and professional language.
  • Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
  • Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
  • Complete closing duties, including restocking items, turning off lights, etc.
  • Perform other reasonable job duties as requested by Supervisors.
  • Maintain cleanliness of work areas, glass, etc., throughout the day.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance.
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Read and visually verify information in a variety of formats (e.g., small print).
  • Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.


Minimum Qualifications


  • Good communication and presentation skills
  • Excellent problem-solving skills
  • Diploma of Vocational school of Hospitality/Tourism
  • Able to speak in English both speaking and writen
  • Have experience at least 2 years in the same field