Tenant Relations Jobs

Company Description

SAN GROUP Property Developers is a property development company based in Jakarta, Indonesia. We started our journey in 1998, and our projects range from hotels, convention & ballrooms, malls, to cafes and restaurants, located all over Indonesia with a focus on the hospitality industry.

Role Description

This is a full-time on-site role located in Jakarta Metropolitan Area for a Tenant Relations Specialist. The Tenant Relations Specialist will be responsible for managing tenant communications and interactions, resolving any tenant issues and disputes, providing timely and effective customer service, and ensuring tenant satisfaction. The Tenant Relations Specialist will work closely with the property management team to develop and implement strategies that enhance tenant relationships, and will maintain a high level of professionalism at all times.

Qualifications

• At least 2 years of experience in property management, tenant relations, or a related field
• Proficient in Microsoft Office & Google Drive, with the ability to quickly learn and adapt to new software
• Strong customer service skills, with a focus on tenant satisfaction
• Bachelor's degree or higher in a relevant field, however work experience will be more considered
• Excellent interpersonal skills, with the ability to build and maintain strong relationships with tenants, colleagues, and other stakeholders
• Demonstrated ability to communicate effectively with tenants, and manage tenant issues and disputes
• Highly organized, with excellent time management and problem-solving skills