Event Operations Manager Jobs

MAIN RESPONSIBILITIES

FnB Event Management:

·Supporting the FOH Operational teams on daily operations.

·In charge of the management of VIP groups and guests’ relations management.

·Creating Events Briefs and deploying the events logistic and production.

·Being the client contact on-the-ground, welcoming clients, supporting site visits.

·Liaising with the Operational Management Team to set up the venue for events.

·Maintaining Events Tracker to analyze bookings sources, revenue generation and production costs.

·Being able to submit Measurement and Evaluation (M&E) for any project assigned.

· Forming deep personal relationships with cross-departmental team to deliver on-brand events experiences.

Creating and managing FnB Events Programming

●In charge of the above events development and execution:

oResponsible for revenue-generating programming across the venue.

oCollaborating with Marketing to lead and drive Events Revenue.

oLiaising with Marketing to align communications, broader events programming, and timelines with Operations.

oWorking with Marketing to design the Social Media plan for specific events.

oOverseeing all aspects of the events in collaboration with relevant departments: event logistics, creating event orders, briefing FOH and BOH Operational team brief the team, supporting tracking RSVPs, answering guests’ queries, etc.

THE RIGHT PERSON

●A passion for hospitality and delivering exceptional lifestyle experiences.

●Great attention to details.

●Extremely disciplined and focused to achieve agreed targets within given deadlines.

●A troubleshooter; must be able to critically analyze and tackle problems and present viable solutions.

●Have entrepreneurial spirit; must be able to deal with ambiguity and willing to take risks as needed.

●Excellent written and verbal communication skills.

●Able to communicate clearly at all levels within an organization.

●Be open to new ideas, adventurous and practical simultaneously.

●Able to lead and inspire the team.

●Driven by the desire to win and for continuous improvement.

●Motivated, professional, and high level of energy and work ethic

●Proven ability to work cross-functionally.

●Strong networking skills.

THE RIGHT EXPERIENCE

●8+ years previous relevant experience required with proven food and beverage acumen.

●Fluent English speaker and writer.