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Admin Sales Generalist Jobs

Company

SEVEN Retail Group
Address Jakarta Raya, Indonesia
Employment type CONTRACTOR
Salary
Expires 2023-10-13
Posted at 7 months ago
Job Description

Deskirpsi Pekerjaan

  1. Tanggap dan profesional dalam merespons chat masuk melalui WhatsApp, menangani pertanyaan, pesanan pelanggan.
  2. Berkoordinasi dengan customer, baik individu dan pelanggan korporat, untuk mengumpulkan detail pesanan dan persyaratan.
  3. Berkolaborasi dengan tim internal, seperti staf outlet, tim pengiriman, dan departemen keuangan, untuk memastikan persiapan pesanan, pengiriman, dan proses pembayaran tepat waktu dan akurat.
  4. Menyediakan informasi produk dan layanan kepada pelanggan, termasuk opsi menu, harga, dan ketersediaan.
  5. Menjaga catatan yang akurat dan terbaru mengenai data interaksidalam dashboard
  6. Mengidentifikasi peluang upselling dan cross-selling untuk meningkatkan pendapatan penjualan.


Kualifikasi Pekerjaan

  1. Minilam pendidikan D3 semua jurusan
  2. Pengalaman yang terbukti dalam posisi serupa, lebih disukaidalam industri perhotelan, layanan makanan, atau catering.
  3. Kemampuan komunikasi yang baik dalam Bahasa Indonesia, baik lisan maupun tulisan
  4. Mahir menggunakan MS Office
  5. Kemampuan organisasi dan multitasking yang kuat, dengan perhatian terhadap detail.