Collection Specialist Jobs in Indonesia , Employment

Are you looking for an exciting new opportunity to use your collection skills? We are looking for a Collection Specialist to join our team and help us recover outstanding payments. You will be responsible for managing a portfolio of accounts, negotiating payment plans, and ensuring timely payments. If you have a passion for problem-solving and a knack for customer service, this could be the perfect job for you!

A Collection Specialist is a professional who is responsible for collecting payments from customers who have overdue accounts. They may work in a variety of industries, including banking, finance, and retail.

What is Collection Specialist Skills Required?

• Excellent communication and interpersonal skills

• Ability to remain calm and professional in difficult situations

• Ability to negotiate and problem-solve

• Knowledge of collection laws and regulations

• Proficiency in computer software and databases

• Attention to detail

What is Collection Specialist Qualifications?

• High school diploma or equivalent

• Bachelor’s degree in finance, accounting, or related field preferred

• Previous experience in collections or customer service

• Certification in collections or related field preferred

What is Collection Specialist Knowledge?

• Knowledge of collection laws and regulations

• Knowledge of customer service principles and practices

• Knowledge of accounting principles and practices

• Knowledge of computer software and databases

What is Collection Specialist Experience?

• Previous experience in collections or customer service

• Previous experience in accounting or finance

What is Collection Specialist Responsibilities?

• Contact customers with overdue accounts to negotiate payment plans

• Monitor customer accounts to ensure timely payments

• Investigate customer accounts to identify discrepancies and resolve issues

• Maintain accurate records of customer accounts and payment activity

• Prepare reports on collection activities