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Operational Manager jobs

General Manager

Area Manager - Havaianas

Create sales strategy and work plan in order to achieve sales targets in the predetermined areas
Implement and monitor SOP compliance of recruitment, training development, promotional, finance, stock, operation to ensure the store comply with the policy
Analyze needs and provide support in order to improve store effective & efficient store management systems
Monitor and control store operational excellence in order to have day to day excellent operational activity that support to the achievement of store goals.
Analyze, monitor and evaluate store performance in predetermined areas to ensure the achievement of targets and operational standards of procedures, and to help overcome problems in store
Monitor and develop staff in the predetermined areas in order to build leadership succession plan in store
At least you have minimum 3 years experiences in the same position
Skill and Competencies to check:
Budget Vs Actual Retail metrics, SOP compliance, Operational Excellence, Store productivity, Staff turnover

Retail Operational Manager

Manager, DOP-Jakarta

Department: Supply Chain & Logistics-Route
Location: Indonesia
Job Description
Handling end to end operation for DOP (Drop off point) agent, including Inbound at station until pick up to Sortation
Ensure Pick up performance for DOP at N0 80% (Same day pick up), N1 at 99% (Next day pick up) and no package aging above 3 days by coordinating with FM Ops
Improve station utilization to be above 75% by coordinating with Partnership team and and Market place logistics for marketing purposes of DOPs
Maintain DO share not more than 45% by allocating seller accordingly based on seller volume profile
Request Closure for underperformed and compliance issue agent in coordination with partnership department
Increase PSAT and follow up issue registered on DOP seller survey in regards to DOP Operational
Create and proposed SOP and policy of DOPs according to company current requirement and needs
Job Requirements
Bachelor degree
Min. 4 years’ experience in Logistics or retail industry
Good communication and leadership skills
Familiar in operating logistics/ retail dedicated systems
Extremely good in data, excel, and presentation skill also strong analytical thinking
Good communication and negotiation skills both in Spoken and written form (English and Bahasa).
Has min 3 years’ experience of managing team
Demonstrated a track record in performing in a fast pace environment

Manager Keuangan

Pendidikan minimal S1 Akuntansi/Keuangan
Pengalaman minimal 5 tahun sebagai Finance & Accounting Senior Manager/General Manager
Memahami sistem kerja Akuntansi dan Perpajakan
Memiliki pengalaman di KAP menjadi nilai tambah
Memiliki kemampuan leadership dan managerial
Jujur, berintegritas, detail dan terorganisir
Usia maksimal 45 tahun
Penempatan :
Tanggung Jawab
Tanggung Jawab:
Membuat, Mengkoordinasikan dan mengontrol perencanaan, pelaporan keuangan tahunana dan bulanan disajikan secara tepat waktu dan akurat
Merencanakan, Membuat dan mengkoordinasikan penyusunan anggaran keuangan
Mengelola fungsi akuntansi dalam memproses data dan informasi keuangan untuk menghasilkan laporan keuangan yang dibutuhkan secara akurat
Merencanakan dan mengkoordinasikan pengembangan sistem serta prosedur keuangan dan akuntansi, serta mengontrol pelaksanaannya untuk memastikan terciptanya fungsi internal control.
Mengontrol pelaksanaannya untuk memastikan semua proses dan transaksi keuangan berjalan dengan tertib dan teratur.
Mengendalikan arus kas, utang dan piutang untuk memastikan ketersediaan dana untuk operasional perusahaan dan kesehatan kondisi keuangan.
Memastikan laporan keuangan disajikan secara tepat waktu, akurat, dan memenuhi peraturan yang berlaku
Bertanggung Jawab dalam Berbagai Keputusan Pembiayaan yang Ada
Dapat bekerja sama dengan tim dan berkomunikasi yang baik
Bekerja Sama dengan Manajer Lainnya
melamar pekerjaan di tidak dipungut biaya

Manager, Logistic

Job Purpose
Act as Indonesia Country Lead for all distribution -logistic-trade compliance matters. Managing the Logistics operations (export, import, warehousing and distribution) at the most safe, effective & efficient way aligned with all regulations (company and government) and in collaboration with all parties (both internal and external) locally and globally.
Job Description
Manage the distribution and logistics process to achieve the desire customer service goals through the 3rd party service provider under the general supervision of the Senior Manager, SEA Distribution
Explore any opportunity of new logistics techniques, transportation mode & distribution route in improving service to customers & reducing total logistics cost
Responsible for overseeing and managing company''''s overall supply chain and logistics strategy and operations in order to maximize the process efficiency and productivity. Drive in market new projects implementation.
Manage and Responsible for all operation process (Export/Import/Outbound/Inbound/Return Process etc) from each account/vendor/channel/regional/3PL to achieve a company goals
Ensure the implementation and execution of import, export, logistics and distribution activities in collaboration with other key roles within the affiliated countries to meet the operational KPI’s
Contract management – Ensure that both parties (3PL and LS Indo) act within the bounds of the contract: this includes ensuring we are billed properly and that 3PL is living up to their commitments. Lead partner selection and negotiations by leveraging disciplined procurement timelines and industry best practices. Build relationship with key external 3PL partners, while managing performance across various predefined KPI''''s
Work proactively with multiple internal functions to improve ways of working and connectedness Successfully develop and represent the team, while building a strong culture of ownership and accountability.
Participate and contribute to the development and delivery of the organizational capabilities required for the sustained achievement of the business goals
Minimum 5 years’ experience as Export/Import, Logistics managerial position.
Bachelor graduate preferably from Management / Supply Chain
Understand the regulation on export/import in the country
Understand the end-to-end warehousing /logistics processes and best practices within Indonesia
Managerial capabilities
Understand and able to use SAP and other Warehouse Management System
Ability to understand key supply chain metric and ability to analyze distribution expense and create business cases
Indonesia, Jakarta - Office FULL TIME/PART TIME
Full time Current LS&Co Employees, apply via your Workday account.

Operational Manager (Domestic)

15,000,000 IDR ~ 22,000,000 IDR
Must have experience of domestic transportation.
Experience: At least 5 years in Logistic company (domestic transportation) for 5 years experience of handling Operational thing as assistant Manger - Manager level.
Has experience in handling Subordinates
High communication skill, Aggressiveness
About work
Coordinate with all customers associated with demand for trucks, supply trucks and truck utility
Maintain delivery schedules and track deliveries to ensure deliveries are met.
Analyze delivery costs and recommended more cost effective methods of transportation
assign drivers to routes, handle customer complains, and investigate delivery issues
Ensuring supply trucks according to customer needs
Monitor and report driver issues such as accidents, safety concerns, or licensing issues
Monitor and report related intransit delivery and document POD for invoice from all vendors,
15,000,000 IDR ~ 22,000,000 IDR
Work Location
Must have experience of domestic transportation.
Experience: At least 5 years in Logistic company (domestic transportation) for 5 years experience of handling Operational thing as assistant Manger - Manager level.
Has experience in handling Subordinates
High communication skill, Aggressiveness
English Level
Business Level
Other Language
BPJS Kesehatan
BPJS Ketenagakerjaan
No overtime allowance for Manager level

Operational Risk Manager, nexus

Primary Location
Employee Status
Posting Date
24/Feb/2021, 8:48:57 AM
Unposting Date
Want to join the team shaking things up in the banking world?
We’re looking for fun, hardworking, results-oriented individuals to join nexus, the team responsible for Standard Chartered’s brand new, Banking as a Service solution.
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It''''s about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We''''re committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
The Role Responsibilities
nexus banking will spearhead the bank’s digital innovation into building platform banking capabilities and the ability to plug into existing digital ecosystems to gain scale for our international operations.
Manage and implement an effective Operational Risk Management Framework within nexus Indonesia by monitoring Key Risk Indicators, Key Control Indicators, performing control testing (and where necessary, deep dives) to ensure that operational risks are managed appropriately in a proactive, risk-based and disciplined manner to meet external, internal and regulatory requirements
Responsible for integrated risk management approach for nexus Indonesia
Review and assess the requirement for relevant Principal Risk Types and set up appropriate oversight and challenge in line with local requirements.
Work hand in hand with the business team to ensure business growth within the acceptable operational risk environment.
Ensure effective management of operational risks within the Risk function and compliance with applicable internal policies, and external laws and regulations
Work collaboratively with SC Ventures and Country/Regional/Group Risk functions
Supervise development of the key processes as per the requirements of the function
Continuously improve the operational efficiency and effectiveness of risk management processes
Through the Risk and Control Assessment (RCSA) approach, identify and escalate risks and ensure that they are addressed within an appropriate timeframe and escalated through the relevant committees for timely resolution. This includes root cause analysis and the maintenance of the risk and control libraries (as part of the RCSA)
Track open remedial actions, ensuring their resolution in an appropriate and timely manner
Reporting and Reconciliation Responsibilities on monthly reports and operational loss.
People and Talent
Promote a strong Operational Risk culture within nexus Indonesia
Establish the appropriate risk -reward culture for nexus Indonesia
Lead through example and embed the Group''''s valued behaviours and code of conduct in the Risk function
Uphold and reinforce the independence of the Function from those whose primary responsibility is to maximize short-term revenues and profits.
Risk Management
Ensure that first-line and second-line responsibilities are clearly defined and understood in the context of risk management
Assess periodically the risk profile of nexus Indonesia and its portfolio and maintain alignment with risk appetite by rebalancing of risks or controls that may be required in response to internal and external factors
Develop and maintain risk identification, measurement and modelling capabilities which are objective, consistent and compliant with applicable regulations, and adequately balanced against wider competitor landscape beyond traditional banks
Ensure that material risk exposures and related issues are reported to the responsible governance committees and to the Board or Board committee as appropriate
Prepare for and support the conduct of audits (internal, external, and regulatory) in nexus Indonesia and ensure implementation Management Action Plan in Audits.
Perform read-across activities of audit findings and external events, re-assessing the operational risk profile and environment of nexus Indonesia.
Ensure nexus Indonesia’s Business Heads, first line process owners and all Risk Control Owners understand and accept their risk management responsibilities
Awareness and understanding of the regulatory framework, in which the country operates, and the regulatory requirements and expectations relevant to the role
Maintain a good understanding of the requirements of key external stakeholders in respect of credit risk management and ensure these are well understood internally and reflected in internal procedures
Obtain assurance regarding the effectiveness of credit controls and compliance with applicable laws & regulations.
Regulatory & Business Conduct
Display exemplary conduct and live by the Group’s Values and Code of Conduct
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across all SC Venture dealings. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
Country Operational Risk
Country BRM
Country nexus Product Team
Country nexus Service Team
Country nexus Technology Team
Country Credit QA & Control
Country nexus Credit Risk
Country Compliance
Country CFCC
Group nexus Operational Risk
Group nexus Risk Governance
Group nexus Credit Risk
Group nexus Product
Partners of nexus Indonesia
Other Responsibilities
Embed Here for good and Group’s brand and valued behaviours
Flag any serious fraud/conduct issues in the Indonesia
Our Ideal Candidate
Graduate degree with 5-10 years of relevant Risk Management experience (especially operational/credit risk) or Internal or External Audit experience in Banking industry
Extensive knowledge of digital banking and lending credit process. Sound understanding of Banking processes and products
Strong risk & control mind-set
Middle Management level experience in Credit/Operational Risk
Apply now to join the Bank for those with big career ambitions.
To view information on our benefits including our flexible working please visit our career pages. We welcome conversations on flexible working.

Manager Operational

Deskripsi Pekerjaan
Mengembangkan inovasi tentang operasional agar berjalan dengan baik
Meningkatkan efektivitas operasional perusahaan.
Mengawasi persediaan barang distribusi, penyedia jasa, dan letak fasilitas operasional.
Mengawasi kualitas produk
Memeriksa laporan bulanan bidang administrasi, operasional. Hal tersebut untuk mengetahui pengeluaran dan pemasukan perusahaan.
Membuat laporan bulanan tentang seluruh hal yang berkaitan dengan operasional
Mengevaluasi penggunaan anggaran operasional
Memimpin kegitan operasional dan project
Menyiapkan barang yang akan dikirim ke customer dengan mengecek kualitas barang terlebih dahulu.
Memastikan kegitan sales dapat beroperasi sesuai SOP.
Pendidikan S1
Memiliki pengalaman dibidang informasi minimal 3 tahun dijabatan yang sama.
Memiliki smartphone dan kendaraan sendiri untuk mendukung mobilitas dan memudahkan koordinasi.
Memiliki jiwa pemimpin.
Jujur, beretika, pekerja keras, baik dalam berkomunikasi lisan maupun verbal.
Dapat bekerja secara cepat.
Dapat bekerja secara tim dan individu
Mampu mengambil keputusan dengan cepat dan tepat.
Mampu berkomunikasi dengan baik secera horizontal maupun vertikal
Mempu memberikan analisis dan presentasi yang baik
Ahli dalam pengoperasian berbagai macam jenis software yang berlaku untuk digunakan dalam aktifitas operasional perusahaan.

General Manager - Production / Operational

Preferably from reputable university with major engineering
Have min exp 7 years as manager in the same field
Max 55 years old
Willing to work at Jakarta

Operational Manager

S1 All Majors
Max age of 35 years
At least 2 Year of working experience in the same field
Soul of leadership
Conflict management skills
Critical Thinking and Problem Solving
Planning and Organizing
The ability to communicate well

Operational Manager

TheConversion - Digital Agency in Indonesia, looking for Operational Manager. We are at the early stage of a startup, currently 500.000+ monthly visitors and running profitably. If your passion is to build something new, explore new things, come and join us.
Prioritized if you live around Serpong Tangerang area.
Responsibilities :
Oversee day to day operations
Managing stock control and inventory checks
Support the CEO in framing business problems; finding and analyzing relevant data to solve strategic business issues
Prepare and finalize, among others:
process mapping and business process improvement, performance dashboard, etc.
Handling production team (Design, Website, Social Media, SEM, SEO and Content Writer)
Assist HR with recruiting when necessary.
Oversee budgeting, reporting, planning, and auditing.
Requirements :
Bachelor’s degree in operations management or related field.
Experience in management, operations, and leadership.
Understanding of general finance and budgeting, including profit and loss, balance sheet and cash-flow management.
Have experience in Retail / Ecommerce / Digital Marketing
Ability to build consensus and relationships among managers, partners, and employees.
Excellent communication skills.
Solid understanding of financial management.

Manager - Operational Excellence Consulting

Role Overview
A Manager will leverage his/her domain expertise in a particular industry, functional area, or other to enhance our impact in client engagements and support the development of new solutions for teams to deliver in future engagements. On top of being the main client interface in project engagements, he/she will work with other members to design and incubate new methodologies, perspectives and ways of working within the area of expertise to be adopted by the DSS team globally. The Manager must have excellent communication, leadership and influencing skills coupled with strong expertise and proven experience in a particular domain, for example in:
An industry, e.g. Mining, Oil & Gas, Chemicals, Food & Beverage, Utilities etc.
A functional Discipline e.g. Operational Risk Management, Operational Excellence, Digital
At an advanced level, a Manager will lead and deliver complex client engagements that identify, design, and implement effective solutions to produce a lasting impact for clients. He or She will be expected to drive the direction of the engagement and effectively manage the team and long-term relationship with clients to deliver high performance or to deliver the scope of work. Beyond client project work, the Manager will contribute to the development of new clients and markets and provide regional and global thought leadership to innovate offerings and approaches. He or she must be a self-starter, who is able to work in a fast-paced dynamic environment and must be driven to produce improvement initiatives both internally and with clients. Excellent communication and client management skills are imperative to maintain positive client relations and high client satisfaction levels.
Key Accountabilities
Technical Expertise
Maintaining strong industry knowledge; stay abreast of current trends, pricing and new technology related to industry or technical practice to facilitate and add value in evaluation and recommendation of new processes.
Identifying proactively opportunities and/or risks, potential solutions, and key trends relating to the area of domain expertise, including development and enhancement of IP
Developing and publishing thought leadership and new perspectives, including DSS Points of View, and educating key stakeholders internally and externally
Living and breathing the DSS Core Values and Mission Critical Behaviors, and coaching others to do the same
Overseeing project team’s performance and quality of delivery, offering guidance and advice where needed and providing necessary feedback to the team (as an instrumental part of their development) and to management as appropriate.
Offering guidance and support to the team - especially junior resources, regarding best practices in project management, execution of deliverables and interactions with clients
Project Execution
Implementing project management practices to ensure the effective execution of the project, including project planning, project governance and risk management.
At an advanced level, effectively manages a large engagement or several smaller engagements simultaneously that deliver value to clients.
Supporting execution of an assessment or implementation project to accelerate organizational transformation and results delivery using relevant methodologies and approaches. For example, A Manager with domain expertise in Mining might design and conduct a risk assessment at a Mining site and lead development of recommendations resulting from the findings
A Manager with domain expertise in Digital might identify an appropriate technology to address a client risk and lead a proof-of-concept trial
Structuring problems effectively to develop key insights and sound recommendations that identify and close performance gaps for the client
Writing and presenting independent analyses and recommendations that influence and persuade clients including difficult audiences to achieve desired outcomes
Facilitating team / client meetings effectively to drive decisions or alignment or manage change among a diverse group.
Managing high level interactions, developing rapport, respect with key client stakeholders.
Supporting quality control of client deliverables by conducting peer reviews, etc.
Business Development
Providing domain expertise as part of proposal development and support other team members (e.g. Principal / Director) in meetings and presentations with clients to actively contribute to revenue
Playing an integral role in drafting and presenting proposals to drive execution of an assessment or implementation project.
Contributing to defining scope of work, objectives, deliverables, and timeframes to drive execution of an assessment or implementation project
At an advanced level, playing an integral role as part of DSS account teams to prospect for new clients and growing existing clients, by supporting DSS Leadership to proactively identify business leads and targets, build a strong pipeline, and progress opportunities along the pipeline to generate sales.
Knowledge, Educational Qualification, Skills and Experience
Minimum Bachelor’s degree in a business-related major (i.e. management or finance) or engineering
Relevant post-graduate degree in field of expertise (e.g. innovation, risk management, etc.)
8-10 years of associated industry / technical and client facing experience / exposure
Prior experience in established consulting firms
Technical knowledge and expertise in relevant field of experience is preferred
Project Management and strategic planning
Excellent problem-solving skills
Analytical Skills > Quantitative and Qualitative Analysis
Time Management / Prioritization Skills
Stakeholder engagement and relationship management
Business Development
IT Skills / Trade Tools
Microsoft Office (PowerPoint, Visio, Word, Advanced Excel, Access)
Project management software (Asana, JIRA, Confluence, or similar)

Content Operational Manager

Responsible for the daily operation of community products;
Responsible for the activity of community users, actively plan and promote the resolution and good implementation of key issues.
Responsible for the publication of community articles.
Have more than one year of operating experience in community products.
Sensitive to data and have capabilities in data analysis.
Candidates are required to have good writing skills and content editing.
Candidates are required to have worked in community operations in Indonesia.
Possess a proactive attitude, cheerful personality, and strong ability to handle stress.
Those with strong comprehensive operational capabilities (content/user/activity) are preferred.
Those who have their own unique insights and operational ideas are preferred.
Experience in operating well-known communities is preferred.

Operational Risk Management Senior Manager

Company Description
We are a technology company based in Jakarta, Indonesia. Founded in 2012 by ex-Silicon Valley engineers, we aim to revolutionize human mobility with technology. Today, we are expanding our reach by operating in 8 countries and experimenting with new endeavors that will create large impact in the markets and industries we touch.
Job Description
Develop and enhance operational risk management strategies into policies & Delegated Authority (DA)
Develop and implementation of Business Continuity Plan (BCP), Business Continuity Management (BCM), document standard management and company''''s risk profile
Review & provides risk mitigation to support related units operational risk, product programs, procedure which proposed by related units
Propose and implement triggers for operational risk related indicators and monitor accordingly
Segmentation and analysis of the portfolio to build the model that will best represent the portfolio performance
Develop and enhance risk modelling and scoring based on each product''''s characteristics
Develop risk innovations in terms of risk technology and portfolio test group to test certain Risk Acceptance Criteria (RAC) impact to portfolio performance (Champion Challenger program)
Validation risk modelling and scoring based on 7 (seven) type of operational risk losses e.g. External Fraud, Internal Fraud, Employment practices & workplace safety, Clients, Products, & Business Practices, Damage to Physical Assets, Business Disruption & System Failures, Execution, Delivery, & Process Management
Manage & liaise with related functions in the control process to ensure compliance to policy & procedure implementation and monitoring to ensure permanent audit readiness validated through Audit/ Quality Assurance/ Control Unit
Continuous policy socialization & clarification to related functions (cross functional unit)
Minimum 7 (seven) years of experience in financial services/Banking industry with minimum 4 (four) years on Operational Risk Management function, preferably operational risk portfolio management & monitoring
Minimum 5 (five) years experiences in Compliance Management functions including compliance policy development, regulatory policy implementation & monitoring, and regulatory reporting
Experience in managing risk management committees such as Risk Committee, Risk Monitoring Committee, Policy Committee, Operational Risk Committee or Enterprise Risk Monitoring Committee
Good understanding on credit products & process flow, liability product & process, payment products & process, e-Money, QRIS, e-Wallet and other financial services
Understand products, both lending and liability, process, and system involved
Ability to perform data manipulation and analysis to understand & derive Key Risk Indicators
Excellent English orally and written and ability to write/ develop policies/ procedure/ proposal
Excellent quantitative and analytics skills
Shaping Operational Risk Management Strategy

Project Manager - Operational Excellence

HappyFresh is the fastest-growing online grocery marketplace in South-East Asia and Asia''''s Best Company to Work For 2019. Headquartered in Jakarta, we have expanded to major cities in three countries and now operate in Indonesia, Malaysia, and Thailand. Every day, our team delivers the #FreshlyHandpicked quality groceries to thousands of customers.
As a company, we are here to deliver a simplified life by providing an easy grocery shopping experience with a high-quality service. With our HappyFresh Culture, we believe we can achieve our goals with you in it.
As a Project Manager for Operational Excellence, you will be part of the regional operations team. You will be working closely with the local operation teams as well as the product team to define, prioritize and manage a roadmap of initiatives designed to improve our processes on the ground and to support outstanding customer experience. You will be responsible for understanding the current gaps in the tools and processes our operations teams are using, identifying and prioritizing opportunities for improvement, and ensuring the conceptualization, rollout and execution of initiatives.
Review the existing tools and internal processes of the local operations teams
Manage projects from conceptualization to implementation by working with different teams (Local operations teams, Product team, Design team)
Ensure adherence and adoption by creating guidelines, SOPs and identify ways to measure their execution and implementation
Conceptualize, provide relevant dashboards or control panels of processes, and keeping track of the projects’ performances together with local operations team
Set relevant KPIs to ensure the solutions are meeting their goals
Who are we looking for?
Bachelor’s or Master’s degree in Engineering or Business Administration
At least 3 to 5 years of experience in consulting or project management for logistics and/or supply chain related implementation projects or business process re-engineering projects
Certifications in Project Management or Process Improvement are a plus
Able to interact with our Product team
Excellent written and oral communication skills (English fluency is required)
Excellent problem-solving, organizational and analytical skills
Proven ability to achieve strategic goals in an innovative and fast-paced environment
Not afraid to roll out the sleeves and take a hands-on approach to assess and test solutions
Employee discounts: affordable grocery special for HappyFreshers!
Generous medical, dental, and maternity insurance
HappyHealth; allowance provided to HappyFreshers for health activities and health-related items
LinkedIn Learning access for all courses!
Work-from-home days
12 days of paid leave per year, plus additional 1 day off for every work anniversary
HappyFit; a free & fun exercise time along with HappyFreshers inviting professional trainers
HappyMind; a psychological consultation program with experts from Clinician, to keep your mental health in track
Lactation room for working mothers
Occasional celebration for when we achieve something big together!
See what it''''s like to work here:

Director, Senior Country Compliance and Operational Risk Manager

Job Description:
Your background
Compliance and Operational Risk (C&OR) is a centralized group within Global Risk Management responsible for identifying, escalating and mitigating compliance and operational risk to ensure the Bank is in compliance with domestic and international laws, rules and regulations, and that risk and controls procedures are operating effectively.
We are looking for a Compliance Director who has good understanding and subject matter expertise of the regulations applicable to wholesale banking business of the foreign bank operating in Indonesia, and the key elements of the Compliance and Operational risk framework coupled with an ability to lead the C&OR team in the country. This role requires leadership skills, ability to challenge the norms, effective communication skills and provide independent opinions based on facts and critical analysis.
Bachelor’s Degree or equivalent experience with 10 years of experience in managing the Compliance risk.
Proficiency in local language + English
What you can expect
The Indonesia Country Compliance Director role will be responsible for executing the compliance program in Bank of America N.A. Jakarta Branch office (Bank). The individual will work with the respective lines of business and legal entity management to ensure that business is conducted in compliance with the applicable laws, regulations and compliance policies. The Country Compliance Director will report to the Head of Compliance and Operational Risk for South East Asia
What you will do
Identifying, communicating and providing compliance guidance for the Laws, Rules and Regulations applicable to Fixed Income, Currencies and Commodities (FICC), Global Transaction Services (GTS), Corporate Banking (CBK), Investment Banking (IBK), Global Wholesale Banking Operations (GWBO) and Global Markets Operations (GMO).
Liaising with country leadership, senior management and functional leaders alongside horizontal compliance teams (EACs / GFC / Regional FLU Compliance teams) and other Control Functions such as Risk to provide oversight of FLU and CF activities.
Working with Product, Sales, Operations and Technology teams to review risks associated with ongoing product management and new products implementation.
Leading the Indonesia Compliance and Operational Risk (C&OR) team across various treasury, trade product and corporate banking discussions at country level and at Governance Committees, and provide independent view and advise in the governance forum on the matters having bearing on regulatory, reputational or operational risk.
Providing updates on the state of compliance and operational risk using certain key metrics, issues, significant regulatory changes, outcome of C&OR reviews and help senior management drive the compliance culture in the country.
Implementing Enterprise Compliance and Operational Risk framework consistently across FICC, GTS, CBK, IBK, GWBO and GMO.
Developing the monitoring & testing coverage plans and executing them in line with local and enterprise requirements.
Conducting Compliance and Operational Risk Assessments for these businesses, identifying risk issues and escalating them in a timely manner to ensure sustainable remediation.
Developing role based compliance training coverage plans to address the business needs.
Engaging with regulators such as Financial Services Authority (“OJK”) periodically and developing good professional relationship. Managing regulatory inquiries and exams in a timely and efficient manner, and escalating key issues appropriately.
Support in the design and implementation of the Operational Risk Framework for FICC, GTS, CBK, IBK, GWBO and GMO.
Independently and holistically assess the Conduct related issue of the C&OR owned policies, provide appropriate recommendation and maintain record of such issues and disposition.
About Bank of America
Our purpose as a firm is to make financial lives better, through the power of every connection. Across the world, we partner with leading corporate and institutional investors through our offices in more than 35 countries. In the U.S. alone, we serve almost all of the Fortune 500 companies and approximately 67 million consumer and small-business clients. We provide a full suite of financial products and services, from banking and investments to asset and risk management. We cover a broad range of asset classes, making us a global leader in corporate and investment banking, sales and trading.
Connecting Asia Pacific to the World
Our Asia Pacific team is spread across 19 cities in 12 markets. We are focused on connecting Asia to the world and the world to Asia, using our global expertise to ensure success is shared between us, our clients and our communities. Our regional footprint covers 12 currencies, more than a dozen languages and five time zones, placing us firmly among the region’s leading financial services companies.
Job Band:
Hours Per Week:
Weekly Schedule:
Referral Bonus Amount:

Operational Manager

Manager Operational