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Personnel Management Executive Ninja Logistics Sdn Bhd
Setuju
2022-09-05

Personnel Data Management responsible for all data processing, starting from onboarding until employee offboarding, managing existing databases on HRIS and updating process all existing data & information. Responsibilities Manage all employee personal data on HRIS Manage necessary update on HRIS, related to governance regulation or internal Ninja Explore HRIS enhancement and new features Monitoring attendance process & report for sort team through HRIS Ensure data management process are managed properly through monthly report Supervise employee information updates, start form employee onboarding to offboarding process Explore new improvement on data & information process and coordinate with related functions Requirements Bachelor degree from all majors Min. 1-2 years having experiences in managing HRIS Preferably coming from HRIS solution industry Tech savvy, detail oriented, strong in Excel & Spreadsheet Strong communication, attention to detail, and interpersonal skill Submit a job application By applying to the job, you acknowledge that you have read, understood and agreed to our (the Notice) and consent to the collection, use and/or disclosure of your personal data by Ninja Logistics Pte Ltd (the Company) for the purposes set out in the Notice. In the event that your job application or personal data was received from any third party pursuant to the purposes set out in the Notice, you warrant that such third party has been duly authorised by you to disclose your personal data to us for the purposes set out in the the Notice.

Information Security Manager Gojek
Setuju
2022-08-30

About the Role The Information Security Manager will play a crucial role in the implementation of the Information Security programs. You will work closely with the Information Security Chief of Staff and collaborate with leadership and technical teams on the continued evolution of Information Security programs across the cybersecurity, and company functions. We are looking for someone who has good knowledge of information security domains, a passion to execute the long-term strategy, and a strong aim to empower others. Self-starter mentality, analytical thinking, good communication, collaboration skills, and attention to detail are key. What You Will Do Support the day-to-day execution of mid to long-term cybersecurity strategies in partnership with leadership, technical teams, including internal and external partners Manage key Information Security program deliverables and report on key security metricsand lead standardized security working groups to drive progress of key initiatives Prepare regular security progress reports and analytics to support decision making, also contribute to functional senior management reports Standardize end-to-end processes for strategy execution aligning to mid to long term strategic directions Support budget planning capacity and headcount planning on program level Collaborate and provide oversight and guidance for periodic security assessments and improvements Provide knowledge and best practices sharing to drive the development of team members Build relationships with stakeholders and leadership across the organization to influence change and drive consistency with Information Security standards What You Will Need Bachelor''s degree (Master''s preferred) in Computer Science or Business Management/Administration, or other related field At least 5 years of relevant experience. CISSP, CISA, CRISC, CISM, GCP, or relevant security certifications strongly preferred A good combination of technical information security expertise and business experience to understand the intersection of Gojek''s business lines and initiatives to effectively execute security programs Advanced analytical thinking with the ability to construct and articulate meaningful messages Ability and appetite for handling complex and changing environments Excellent communication and presentation skills. Public speaking experience preferredProven track record of stakeholder engagement for a diverse stakeholder audience Maturity to execute delivery, ensure quality and manage relationships across teams/departments and geographic boundaries Ability to influence, negotiate and partner across multiple projects and teams/departments to achieve a specific agenda About the Team Gojek Information Security function is responsible for providing a secure and trustworthy ecosystem, delivering a world-class security capability while ensuring compliance and, last but not least, making Gojek the safest and trusted platform for our customers as well as the safest workplace for our GoTroops. About Gojek Gojek is a Super App. It is one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and a dozen other products. We are Indonesia''s first decacorn. We are also the only Southeast Asian startup to be part of Fortune''s list of Companies That Changed The World. Our Mission: To create and scale positive socio-economic impact for our customers, driver-partners, business, and MSMEs. As of 2018, Gojek processed more than $9 billion in annualized gross transaction value across all markets where it operates - in Singapore, Vietnam, and Indonesia. We have the largest food delivery product in Asia (outside of China) and is the largest payments wallet in Southeast Asia. Gojek contributed IDR 249 T to the Indonesian economy (equivalent to 2% of Indonesia''s GDP in 2020). As of Q1 2021, the Gojek App witnessed over 190mn downloads by customers. The platform has over 2mn Driver Partners & 900000 Merchant Partners across SEA. About GoTo Financial GoTo Financial brings secure, reliable, and user-friendly financial solutions to over 55 million monthly active users, more than 14 million merchants, and over 2.5 million driver-partners eager to benefit from the digital economy in the GoTo ecosystem. GoTo Financial''s consumer services include GoPay, GoPayLater, and other financial services. We also serve businesses of all s through leading payment gateway Midtrans, Indonesia''s largest cloud POS network Moka and GoKasir. We also have the all-in-one merchant solution GoBiz, GoBiz Plus, GoStore, and Selly - available in Indonesia and Southeast Asia. Gojek and GoTo Financial are committed to building a diverse and inclusive workplace and are equal opportunity employers. We do not discriminate on the basis of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, education status, or any other legally protected status.

Office Facility & Management Stockbit
Setuju
2022-08-27

Description Hi! We are looking for Office Facility & Management to help us maintain a secure and well-functioning work environment. You will work to check devices, structures and systems (e.g. fire alarms and air-conditioners) on a regular basis and identify needs for repairs and renovations. You will also coordinate with external vendors, such as cleaners and insurance agents, and conduct cost analyses when purchasing new systems or services Responsibilities Arrange for regular maintenance of equipment and internal systems (e.g. cooling system, alarms, security cameras) Ensure all assets are recorded and barcoded in the asset register and the allocation of assets in accordance with the relevant policy and procedures. Check rooms and furniture to identify needs for repairs or renovations Coordinate asset condition inspections and assessments, asset valuations and assist in developing asset renewal and maintenance programs. Design and oversee the schedule for cleaning and disinfecting the building Ensure that supplier deliveries are in line with contract deliveries requirements, e.g. price, quality - minimum returns on deliveries. Fix minor malfunctions in office equipment Conduct market research and compare costs and benefits when evaluating new vendors Maintain an updated record of invoices from external partners (e.g. suppliers, insurance agents, security guards) Research new services and appliances to facilitate operations Ensure compliance with health and safety regulations (K3) Requirements: 3-4 years of experience in Facility Management, Facility Maintenance, and/ or Asset Management position. Having knowledge of asset management principles and practices. Excellent communication skills both written and verbal and ability to effectively communicate with diverse groups at both a general and technical level. Well-developed interpersonal skills and self-motivation. demonstrate integrity in the workplace through honesty and transparency of information. Have strong responsibility by taking ownership on any given task. Have Project planning & Management ability to multitask effectively. Have experience in crisis management, one of which is dealing with pandemic situations Benefits: Supportive teammates. Health insurance benefits. Self development activities that support careers. Flexible working hours. Remote working during pandemic. Broaden your knowledge in financial investment.

Customer Services Leader Ge Wind Energy
Setuju
Raya
2022-08-08

Job Description Summary Reporting to the Service Director, as the Customer Service Leader, for the assigned customer and/or products portfolio, you will be responsible for contracts performance, including managing customer relationship and communication, scoping, planning, executing outages to achieve customer satisfaction, and identifying emergent work, to contribute to the country''s business objectives. Job Description What we''ll expect from you .Function as the primary contact point of assigned customers or products and be responsible for the customer relationship, overall contracts performance. .Maintain constant contact with customers, obtain first-hand input on plant operational issues, and customer''s intentions in terms of repairs, upgrades, equipment/partsreplacementand maintenance in general. .Be proactive about customer needs, act quickly to prevent competitors from entering GE installed base. .Work with Sales and Commercial Operations to respond to customer inquiry and participate in commercial discussions with customer, assist in sales campaigns for proposals development and contract negotiations. .For assigned contracts, be accountable for customer satisfaction, through Environment, Health & Safety performance, quality, timeliness, and financial performance: .Develop and implement execution plan to achieve contract profitability. .Plan outages jointly with the customer, and internally to GE. Make sure each contract has a thorough time schedule at inception. Review progress continuously to prevent delays. .Uncover customer additional needs during order execution and grow orders portfolio, in partnership with the commercial team. .Create a one-team spirit with GE internal partners such as Parts Solutions, field service teams, on-site and off-site repairs as required, and other functional organizations to make sure customer expectations are met. .Ensure execution is performed in compliance with the country rules and regulations on all business aspects: EHS, Quality Assurance, taxes, revenue recognition and other financial statutory requirements, import-export, past due & inventory, etc. .Hold accountable on those tasks or assignments appointed by Service Director and deliver the results expected. .As an on-site contact of customers for daily communication with customers to raise technical issues, site inquiries and other customer concerns. .Attend or organize meetings, conference calls between customers and GE for any resolutions about unit operations, technical issues and/or business discussions. .Support parts delivery, logistics and inventory to fulfill contractual requests, technicalspecificationsand project/outage schedules. .Secure all advance payments, billings and cash-in on time with customers. Find,alertand resolverisks to avoid any delays for finance achievements. You bring in a strong background .Bachelor''s degree in Engineering or equivalent experience in related industries .Strong experience of customer/technical/project/team management in related industrie Bonus points for .Customer focus: excellent communication, presentation, interpersonal skill .Project Manager mindset .Proficiency in English .Computer application skills .Self-drive and ability to work under high pressure and time constraint .Ability to work multiple projects simultaneously and effectively in a cross-functional team

Senior Network Engineer Grabtaxi Holdings Pte Ltd
Setuju
2022-07-29

Life at Grab: At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia. Get to know our Team: Grabber Technology Solutions (GTS) aims to be a technology leader that provides predictive and seamless experiences to all Grab employees (Grabbers). We are a diverse team of technology practitioners looking to outserving Grabbers with positive, personalized IT experiences. We are looking for individuals with similar customer-centric and innovative values to join our growing team. Get to know the Role The Senior Network Engineer is expected to be a Subject Matter Expert (SME) covering network technology deployment and support. The role is required to participate in developing network strategy, standards, technology roadmaps, and network deployments. The Day-to-Day Activities: Configuring and installing various network devices and services (e.g., routers, switches, firewalls, loadbalancers, VPN). Support IT network infrastructure-related work, such as installing Internet connections, WiFi APs, network upgrades, office builds, expansions, and relocations. Actively participate in engaging with Business Stakeholders, internal GTS Teams, and Vendors to managethe outcome of the projects. Lead network design and actively participate in operation reviews in the Change Management process. You will take part and lead problem-solving efforts, service restoration, minimizing downtime and outages Demonstrate technical influence within and outside your team driving best practices and increasing overall productivity. Communicate your ideas effectively to achieve the right outcome for your stakeholders and team. Actively drive knowledge sharing and continuous improvement within and outside your organization. Liaise with ISPs and vendors to provide required services and infrastructure for a successful site launch The Must-Haves: Bachelor''s degree in computer science, software engineering, information technology or related fields and 2-5 years of experience in a medium to large enterprise level network environment. Extensive routing, switching, security, and wireless LAN design, implementation, and troubleshooting experience Project management and service operational (ITIL) related experience with demonstrable practical skills Willing to learn new technologies and systems and able to adapt to a very faced paced, changing environment Strong customer service, ability to set priorities and multitask, as well as excellent English communication skills The Nice-to-Haves: Cloud (AWS/Azure) network configuration and integration with on-premises network equipment. CCNA, CCNP, JCNP, NSE4 or other industry-recognized network certification. Network Automation experience using any scripting language (Python, Go, Perl, Bash). Senior stakeholder management skills - able to articulate clearly to business stakeholders. A progressive, forward-thinking mindset and a love of change: disrupt or be disrupted. Our Commitment: We recognize that with these individual attributes come different workplace challenges, and we will work with Grabbers to address them in our journey towards creating inclusion at Grab for all Grabbers. About Grab Grab is the leading superapp platform in Southeast Asia, providing everyday services that matter to consumers. Today, the Grab app has been downloaded onto millions of mobile devices, giving users access to over 9 million drivers, merchants, and agents. Grab offers a wide range of on-demand services in the region, including mobility, food, package and grocery delivery services, mobile payments, and financial services across 428 cities in eight countries Join us today to drive Southeast Asia forward, together.

Senior Network Engineer Grabtaxi Pte Ltd
Setuju
2022-07-28

Life at Grab: At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia. Get to know our Team: Grabber Technology Solutions (GTS) aims to be a technology leader that provides predictive and seamless experiences to all Grab employees (Grabbers). We are a diverse team of technology practitioners looking to outserving Grabbers with positive, personalized IT experiences. We are looking for individuals with similar customer-centric and innovative values to join our growing team. Get to know the Role The Senior Network Engineer is expected to be a Subject Matter Expert (SME) covering network technology deployment and support. The role is required to participate in developing network strategy, standards, technology roadmaps, and network deployments. The Day-to-Day Activities: Configuring and installing various network devices and services (e.g., routers, switches, firewalls, loadbalancers, VPN). Support IT network infrastructure-related work, such as installing Internet connections, WiFi APs, network upgrades, office builds, expansions, and relocations. Actively participate in engaging with Business Stakeholders, internal GTS Teams, and Vendors to managethe outcome of the projects. Lead network design and actively participate in operation reviews in the Change Management process. You will take part and lead problem-solving efforts, service restoration, minimizing downtime and outages Demonstrate technical influence within and outside your team driving best practices and increasing overall productivity. Communicate your ideas effectively to achieve the right outcome for your stakeholders and team. Actively drive knowledge sharing and continuous improvement within and outside your organization. Liaise with ISPs and vendors to provide required services and infrastructure for a successful site launch The Must-Haves: Bachelor''s degree in computer science, software engineering, information technology or related fields and 2-5 years of experience in a medium to large enterprise level network environment. Extensive routing, switching, security, and wireless LAN design, implementation, and troubleshooting experience Project management and service operational (ITIL) related experience with demonstrable practical skills Willing to learn new technologies and systems and able to adapt to a very faced paced, changing environment Strong customer service, ability to set priorities and multitask, as well as excellent English communication skills The Nice-to-Haves: Cloud (AWS/Azure) network configuration and integration with on-premises network equipment. CCNA, CCNP, JCNP, NSE4 or other industry-recognized network certification. Network Automation experience using any scripting language (Python, Go, Perl, Bash). Senior stakeholder management skills - able to articulate clearly to business stakeholders. A progressive, forward-thinking mindset and a love of change: disrupt or be disrupted. Our Commitment: We recognize that with these individual attributes come different workplace challenges, and we will work with Grabbers to address them in our journey towards creating inclusion at Grab for all Grabbers. About Grab Grab is the leading superapp platform in Southeast Asia, providing everyday services that matter to consumers. Today, the Grab app has been downloaded onto millions of mobile devices, giving users access to over 9 million drivers, merchants, and agents. Grab offers a wide range of on-demand services in the region, including mobility, food, package and grocery delivery services, mobile payments, and financial services across 428 cities in eight countries Join us today to drive Southeast Asia forward, together.

Security Officer Robert Bosch Engineering And Business Solutions Limited
Setuju
Batu
2022-05-30

Job Description 1. Manage, develop and deploy effectively shift in house security and outsource security to meet company''s security and protection objectives. 2. To ensure the Security Shift Team runs in accordance with company policies, rules and regulations. Conduct a spot check on miscellaneous items for the concerned department as needed. 3. To organize daily deployment effectively and also manage the outsource security on daily basis. 4. To ensure all the team members comply and understand security process and procedures and well-disciplined on security and safety requirements. 5. Conduct general inspection on buildings, grounds, equipment, operation system and manpower deployment to ensure compliance with company policies and procedures. Take remedial action as and when shortcomings and deviations are detected. 6. Manage effectively Integrated Security Systems such as CCTV, VMS, Access Control System, Intrusion Detection System (IDS)/Emergency Door Alarm, Boom Gates and Badging System. Develop tactics and strategies for effective and meaningful deployment of security personnel in preventing crime and generally maintaining public order. 7. Lead plant Shift ERT (Emergency Response Team).Take immediate action in the event of major safety/security incidents and control the situations until the arrival of the relevant body e.g. Security Manager/HSE Manager. 8. To conduct thoroughly investigation on any reported cases, do preliminary investigation report, secure all relevant evidences and submit to immediate supervisor/Security Manager within shift. 9. To supervise and motivate subordinates to achieve the departmental goals through the set of values of the company. 10. Perform any other security/safety duties or initiatives as directed by the immediate superior/Security Manager from time to time. Qualifications Candidate must possess at least Bachelor''s Degree/Post Graduate Diploma/Professional Degree/ Certificate in any related with Safety & Security field Minimum 3 years working experiences in related field. Law enforcement or community residential security/protection experiences are value added. Knowledgeable with security systems (CCTV, Access Control System, EM Door Alarm, etc.) Good in spoken and written English and Bahasa Malaysia. Good investigation and interview skills. Using of necessary computer tools (e.g. PowerPoint, MS-Office, Excel) A good sense of responsibility and decision making ability Ability to work 12 hours rotating shift duties both day & night shifts. Additional Information Leave Entitlement eg: Annual Leave, Medical Leave and etc Company Insurances and etc

MS Engineer (L2) Ntt Ltd.
Setuju
2021-12-29

At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure. We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment. At NTT we trust our employees to do the right thing, even when no one is watching, which is why we offer flexibility in the workplace. The majority of our roles are hybrid, meaning we encourage a balance of working from home and our local office. Ask our recruitment team if this is a hybrid role. Want to be a part of our team? MS Engineer (L2) is responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating and resolving of technical incidents and problems, the MS Engineer (L2) are able to restore service to clients. Their primary objective is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The MS Engineer (L2) focuses on second line support for incidents and requests with medium level of complexity. Radford reference: Performs IT functions such as design, analysis, evaluation, testing, debugging and implementation of applications programs supporting the company infrastructure business processes and operations and/or network-based (cloud) product systems. Analyzes, installs, acquires, modifies and supports operating systems, database or utilities software. Plans, conducts and directs the analysis of business problems with automated systems solutions. Analyzes, designs, acquires and implements projects for LAN and/or WAN systems. Plans, designs, acquires and implements telecommunications voice/wire systems. At higher job levels, may contribute to the development, testing, evaluation or design of system or infrastructure architecture used throughout the IT solution set. Working at NTT Key Roles and Responsibilities: Proactively monitors the work queues. Perform operational tasks to resolve all incidents / requests in a timely manner and within agreed SLA. Update tickets with resolution tasks performed Identify, Investigate, analyse issues and errors prior to or when they occur and log all such incidents in a timely manner. Capture all required and relevant information for immediate resolution Provide second level support to all incidents, requests and identify the root cause of incidents and problems Communicate with other teams and clients for extending support Execute changes with clear identification of risks and mitigation plans to be captured into the change record Follow the shift hand over process highlighting any key tickets to be focussed along with a handover of upcoming critical tasks to be carried out in the next shift Escalate all tickets to seek right focus from CoE and other teams, if needed continue the escalations to management Work with automation teams for effort optimization and automating routine tasks Coach Service Desk and L1 teams for technical and behavioural skills Establish monitoring for client infrastructure Identify problems and errors before they impact a client''s service Lead and manages all initial client escalation for operational issues. Contribute to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals Plan and execute approved maintenance activities Audit and analyse incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produce trend analysis reports for identifying tasks for automation, leading to reduction in tickets and optimization of effort Knowledge, Skills and Attributes: Ability to communicate and work across different cultures and social groups Ability to plans activities and projects well in advance, and takes into account possible changing circumstances Ability to maintain a positive outlook at work Ability to work well in a pressurised environment Ability to work hard and put in longer hours when it is necessary Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting Ability to adapt to changing circumstances Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey Academic Qualifications: Diploma, degree or relevant qualification in IT/Computing (or demonstrated equivalent work experience) Advantageous Certifications: Up to date and relevant ITIL certification At least one mid-Level certification relevant to CoE - Ex - CCNP for networks, MSCE for Windows Server Data Center CoE (Add MCS and MCSfM certs in this section) Good to have scripting knowledge such as Python, PERL Good to have cross technology skills Ex Windows server L2 along with UNIX or Storage skills. Cisco Certified Network Associate - Routing and Switching (CCNA-R/S) Cisco Certified Network Associate - Wireless (CCNA-WL) Riverbed Certified Solutions Associate - WAN Optimization (RCSA-W) Cisco Certified Network Associate - Security (CCNA-SEC) Juniper Certifications Meraki Certifications MCSA, MCSE, RHEL, VCP MS-IIS Server Citrix Metaframe Cisco Certified Network Associate - Data Center (CCNA-DC) Cisco Certified Network Associate - Video (CCNA-VID) Cisco Certified Network Associate - Voice (CCNA-V) Any of the above certifications is a plus. The MS - Services Engineer (L2) is expected to gain certifications relevant to services supported. Certifications carry additional weightage on candidate''s qualification for the role. Required Experience: Moderate years of relevant managed services experience Moderate level knowledge in ticketing tools preferably Service Now What will make you a good fit for the role? Standard career level descriptor for job level: . Seasoned and experienced professional . Has full understanding of specialisation area . Resolves wide range of issues in creative ways . Fully qualified, career level, career journey-orientated . Uses good judgement in selecting tools and methods to solve problems . Networks with senior internal and external people in own area of expertise . Receives little instruction on day-to-day work, receives general instructions on new assignments . Typically requires demonstrable related experience with a Bachelor''s or equivalent degree or moderate level experience and a Master''s or equivalent degree or a PhD or equivalent degree without experience or equivalent work experience Join our growing global team and accelerate your career with us. Apply today.

TS Systems Integration Specialist Ntt Ltd.
Setuju
Raya
2021-12-29

At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure. We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment. At NTT we trust our employees to do the right thing, even when no one is watching, which is why we offer flexibility in the workplace. The majority of our roles are hybrid, meaning we encourage a balance of working from home and our local office. Ask our recruitment team if this is a hybrid role. Want to be a part of our team? The TS Systems Integration Specialist is to provide design, configuration and escalated problem management in client environments of medium complexity. They define system architectures for business opportunities during the project take on phase. They design and develop integration plans and create links for multi-platform, multi-vendor business solutions. These individuals identify and develop technology related opportunities and integrate IT resources to fulfil project requirements. They are able to compile technical specifications in a clear, concise, unambiguous manner to explain the advantages and disadvantages of options leading to the final solution and are able to create alternative solutions as backup planning. The TS Systems Integration Specialist establishes a track record of exceptional performance with regards to a combination of technical, service and/or business ability. These employees work towards expert level certification, whilst at the same time developing business knowledge. Radford information: Responsible for translating the client''s business requirements into specific systems, applications or process designs for very large complex technology solutions and integrating architecture. Acts as an advocate for the client as the ultimate authority on the architecture designed to address client business problems. Provides direction for design activities. Often project-based, sometimes working at customer sites. Working at NTT Key Roles and Responsibilities: Deliver technical solutions to clients and take responsibility for the standards of work, project sign off and client satisfaction. Oversee the design or build of customized architecture or applications, integrating it with new or existing hardware, packaged and custom software, and communications infrastructure. Interpret client requirements and decompose them into hardware and system requirements and specifications. Contribute expertise towards a proposed technical solution and will work with internal colleagues to define the roadmap and milestones. Provide pre-sales support identifying opportunities and contributing expertise around the design and configuration requirements in relation to RFP / RFI and proposals of medium complexity. Provide user support, assisting with troubleshooting and design, configuration and escalated problem management. Develop technical training materials and conduct training programs and educate engineers on basic technical details. Act as key project team members charged with the analysis of user and technical requirements, specifications development, solution design and development, and in some environments may consult on testing and deployment processes. Expected to be technology leads for specific technologies and to use their deep knowledge of these technologies to propose enhancements and improvements. Oversee the design or build of customized architecture or applications, integrating it with new or existing hardware, packaged and custom software, and communications infrastructure. Develop systems to manage and monitor the progress of integration during the project planning phase and after initiation. Ensure the necessary resources required during the integration phase. Assess and effectively manage all risks associated with the project integration. Develop and manage stakeholder relationships to ensure the client''s expectations are met and business growth is achieved. Provide stakeholders with accurate and meaningful information and conduct analytics to support management decision making. Knowledge, Skills and Attributes: Knowledge and understanding of IT industry environment and business needs Ability working with clients and business teams to create client-orientated solutions and services Interpersonal skills with the ability to develop and maintain strong stakeholder relationships Excellent communication skills (verbal and written) with the ability to present information clearly and succinctly The ability to recognise opportunities for enhancement and continuous improvement Displays persuasive and confident presentation, writing and report/proposal ability High level of technical ability with respect to market, verticals, horizontals, business administration and business change Ability to work in high-pressure situations Ability to establish and manage processes and practices through collaboration and the understanding of business Ability to manage urgent and complex tasks simultaneously Academic Qualifications and Certifications: Relevant Bachelor''s degree or equivalent Relevant technical certifications Project management certification (preferred) Required Experience: Demonstrated and seasoned experience working with clients to understand their requirements and define appropriate solutions Demonstrated project management experience What will make you a good fit for the role? Standard career level descriptor for job level: . Seasoned and experienced professional . Has full understanding of specialisation area . Resolves wide range of issues in creative ways . Fully qualified, career level, career journey-orientated . Uses good judgement in selecting tools and methods to solve problems . Networks with senior internal and external people in own area of expertise . Receives little instruction on day-to-day work, receives general instructions on new assignments . Typically requires demonstrable related experience with a Bachelor''s or equivalent degree or moderate level experience and a Master''s or equivalent degree or a PhD or equivalent degree without experience or equivalent work experience Join our growing global team and accelerate your career with us. Apply today.

MS Engineer (L1) Ntt Ltd.
Setuju
2021-12-27

At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure. We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment. At NTT we trust our employees to do the right thing, even when no one is watching, which is why we offer flexibility in the workplace. The majority of our roles are hybrid, meaning we encourage a balance of working from home and our local office. Ask our recruitment team if this is a hybrid role. Want to be a part of our team? The MS Engineer (L1) is responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating and resolving technical incidents and problems and to restore service to clients by managing incidents to resolution. Their primary objective is to ensure zero missed service level agreement conditions. The MS Engineer (L1) focuses on first line support for standard and low complexity incidents and service requests. Radford reference: Performs IT functions such as design, analysis, evaluation, testing, debugging and implementation of applications programs supporting the company infrastructure business processes and operations and/or network-based (cloud) product systems. Analyzes, installs, acquires, modifies and supports operating systems, database or utilities software. Plans, conducts and directs the analysis of business problems with automated systems solutions. Analyzes, designs, acquires and implements projects for LAN and/or WAN systems. Plans, designs, acquires and implements telecommunications voice/wire systems. At higher job levels, may contribute to the development, testing, evaluation or design of system or infrastructure architecture used throughout the IT solution set. Working at NTT - Min 2-3 Years experience in Data Center Operation. Key Roles and Responsibilities: Monitors client infrastructure and solutions Identify problems and errors prior to or when they occur Routinely identify common incidents and opportunities for avoidance as well as general opportunities for incident reduction Investigate first line incidents assigned and identify the root cause of incidents and problems Fulfil approved requests following agreed procedures Provide telephonic or chat support to clients when required Execute approved maintenance activities including patching and configuration changes Follow the required handover procedures for shift changes to ensure service continuity Report and escalate incidents where necessary Ensure the efficient and comprehensive resolutions of incidents and requests Proactively identify opportunities for work optimisation Update existing knowledge articles or create new ones Identify opportunities for work optimisation including opportunities for automation of work, request fulfilment, incident resolution and other general process improvement opportunities. Knowledge, Skills and Attributes: Ability to communicate and work across different cultures and social groups Ability to plans activities and projects well in advance, and takes into account possible changing circumstances Ability to maintain a positive outlook at work Ability to work well in a pressurised environment Ability to work hard and put in longer hours when it is necessary Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting Ability to adapt to changing circumstances Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey Academic Qualifications Diploma, degree or relevant qualification in IT/Computing (or demonstrated equivalent work experience) Advantageous certifications: Up to date and relevant ITIL certification (Foundation Level) Cisco Certified Network Associate - Routing and Switching (CCNA-R/S) Cisco Certified Network Associate - Wireless (CCNA-WL) Riverbed Certified Solutions Associate - WAN Optimization (RCSA-W) Cisco Certified Network Associate - Security (CCNA-SEC) Check Point Certified Security Administrator (CCSA) Check Point Certified Security Administrator NG with Application Intelligence (CCSA-NG AI) VMware Certified Professional vSphere IP, WINS, DHCP, DNC, etc MS-Office, MS-Outlook, Symantec Backup Exec, Symantec EndPoint Protection, Symantec System Recovery, Citrix Go-To-Assist MS-Active Directory MS-Windows Server MS-Windows XP Professional MS-Windows Terminal Server MS-Exchange Server MS-SQL Server MS-IIS Server Citrix Metaframe Switches and Routers SonicWall Firewalls and SSL VPN Security Appliances Cisco Firewalls and Routers Cisco Certified Network Associate - Data Center (CCNA-DC) MCSA+VCP, RHCE or equivalent Cisco Certified Network Associate - Video (CCNA-VID) Cisco Certified Network Associate - Voice (CCNA-V) Additional certifications Cisco Certified Network Professional - Routing and Switching (CCNP-R/S) Cisco Certified Network Professional - Wireless (CCNP-W) Cisco Certified Network Professional - Security Check Point Certified Security Expert (CCSE) Certified Partner SE - Security Cisco Certified Network Professional - Data Center (CCNP-DC) Blue Coat Certified Proxy SG Professional Cisco Certified Network Professional - Voice (CCNP-V) Any of the above certifications is a plus. The MS - Services Engineer (L1) is expected to gain certifications relevant to services supported. Certifications carry additional weight on candidate''s qualification for the role. Required Experience: Entry level experience or completion of relevant intern program Entry level experience with troubleshooting and providing support required in network/ data centre/ systems/ storage administration and monitoring Services within a medium to large ICT organisation. Working knowledge of management agent, redundancy concepts, and products within the supported technical domain (i.e. Network, Data Center, Telephony, Exchange, Storage, Cloud, Backup etc) What will make you a good fit for the role? Standard career level descriptor for job level: .Develops professional experience .Applies policy and procedures to solve variety of issues .Problems are moderate in nature .Build productive internal and external working relationships .Receives general instructions on routine work .Receives detailed instructions on new work .Typically needs a Bachelor''s or equivalent and entry or basic level experience or an advanced or equivalent degree without experience or equivalent work experience Join our growing global team and accelerate your career with us. Apply today.

Senior Team Lead: TS Systems Integration Ntt Ltd.
Setuju
2021-12-11

At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure. We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment. At NTT we trust our employees to do the right thing, even when no one is watching, which is why we offer flexibility in the workplace. The majority of our roles are hybrid, meaning we encourage a balance of working from home and our local office. Ask our recruitment team if this is a hybrid role. Want to be a part of our team? Directs the identification, development and customization of complex systems solutions to address client''s business requirements. Oversees design activities that may involve application/system architecture or process designs for integration of very large complex technology solutions and integrating architecture. Serves as manager/advocate for the client and as the ultimate authority on the architecture designed to address client business problems. Typically project-based, with frequent visits to customer sites. May be considered part of a professional services consulting engagement. Selects, develops and evaluates personnel to ensure the efficient operation of the function. Working at NTT What will make you a good fit for the role? Standard career level descriptor for job level: . Assignments received include goals and the process by which to meet the goals . Gives direction to employees according to established policies and management guidelines . Recommends changes to units or sub-unit policies . Higher level management reviews work . Applies judgement within defined policies and procedures . Mistakes impact missed schedules . Interacts with subordinate managers or peers from other functional areas in other to gain cooperation . Presentations are around technical information or schedules . Subordinates are typically from P-band or S-band . Advises unit or sub-unit and may get involved to meet schedules or project deliverables or help to solve problems Join our growing global team and accelerate your career with us. Apply today.

MS Engineer (L2) Ntt Ltd.
Setuju
2021-12-08

At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure. We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment. At NTT we trust our employees to do the right thing, even when no one is watching, which is why we offer flexibility in the workplace. The majority of our roles are hybrid, meaning we encourage a balance of working from home and our local office. Ask our recruitment team if this is a hybrid role. Want to be a part of our team? Job Profile SummaryMS Engineer (L2) is responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating and resolving of technical incidents and problems, the MS Engineer (L2) are able to restore service to clients. Their primary objective is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The MS Engineer (L2) focuses on second line support for incidents and requests with medium level of complexity. Working at NTT Key Roles and Responsibilities: Proactively monitors the work queues. Perform operational tasks to resolve all incidents / requests in a timely manner and within agreed SLA. Update tickets with resolution tasks performed Identify, Investigate, analyse issues and errors prior to or when they occur and log all such incidents in a timely manner. Capture all required and relevant information for immediate resolution Provide second level support to all incidents, requests and identify the root cause of incidents and problems Communicate with other teams and clients for extending support Execute changes with clear identification of risks and mitigation plans to be captured into the change record Follow the shift hand over process highlighting any key tickets to be focussed along with a handover of upcoming critical tasks to be carried out in the next shift Escalate all tickets to seek right focus from CoE and other teams, if needed continue the escalations to management Work with automation teams for effort optimization and automating routine tasks Coach Service Desk and L1 teams for technical and behavioural skills Establish monitoring for client infrastructure Identify problems and errors before they impact a client''s service Lead and manages all initial client escalation for operational issues. Contribute to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals Plan and execute approved maintenance activities Audit and analyse incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produce trend analysis reports for identifying tasks for automation, leading to reduction in tickets and optimization of effort Knowledge, Skills and Attributes: Ability to communicate and work across different cultures and social groups Ability to plans activities and projects well in advance, and takes into account possible changing circumstances Ability to maintain a positive outlook at work Ability to work well in a pressurised environment Ability to work hard and put in longer hours when it is necessary Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting Ability to adapt to changing circumstances Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey Academic Qualifications: Diploma, degree or relevant qualification in IT/Computing (or demonstrated equivalent work experience) Advantageous Certifications: Up to date and relevant ITIL certification At least one mid-Level certification relevant to CoE - Ex - CCNP for networks, MSCE for Windows Server Data Center CoE (Add MCS and MCSfM certs in this section) Good to have scripting knowledge such as Python, PERL Good to have cross technology skills Ex Windows server L2 along with UNIX or Storage skills. Cisco Certified Network Associate - Routing and Switching (CCNA-R/S) Cisco Certified Network Associate - Wireless (CCNA-WL) Riverbed Certified Solutions Associate - WAN Optimization (RCSA-W) Cisco Certified Network Associate - Security (CCNA-SEC) Juniper Certifications Meraki Certifications MCSA, MCSE, RHEL, VCP MS-IIS Server Citrix Metaframe Cisco Certified Network Associate - Data Center (CCNA-DC) Cisco Certified Network Associate - Video (CCNA-VID) Cisco Certified Network Associate - Voice (CCNA-V) Any of the above certifications is a plus. The MS - Services Engineer (L2) is expected to gain certifications relevant to services supported. Certifications carry additional weightage on candidate''s qualification for the role. Required Experience: Moderate years of relevant managed services experience Moderate level knowledge in ticketing tools preferably Service Now What will make you a good fit for the role? Additional Job DescriptionStandard career level descriptor for job level: . Seasoned and experienced professional . Has full understanding of specialisation area . Resolves wide range of issues in creative ways . Fully qualified, career level, career journey-orientated . Uses good judgement in selecting tools and methods to solve problems . Networks with senior internal and external people in own area of expertise . Receives little instruction on day-to-day work, receives general instructions on new assignments . Typically requires demonstrable related experience with a Bachelor''s or equivalent degree or moderate level experience and a Master''s or equivalent degree or a PhD or equivalent degree without experience or equivalent work experience Join our growing global team and accelerate your career with us. Apply today.

MS Service Desk Coordinator Ntt Ltd.
Setuju
2021-12-07

At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure. We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment. At NTT we trust our employees to do the right thing, even when no one is watching, which is why we offer flexibility in the workplace. The majority of our roles are hybrid, meaning we encourage a balance of working from home and our local office. Ask our recruitment team if this is a hybrid role. Want to be a part of our team? Job Profile Summary The MS Service Desk Coordinator is the entry level position in the MS Service Desk job family. Their primary objective is to manage and monitor the requests of specific client bases in NTT. Radford reference: Responds to in-bound, routine customer telephone inquiries regarding products, services, order status, and other general questions. Typically uses scripted dialogue and may escalate inquiry to product support, billing, sales or return/repair. Logs calls and updates customer account records. At higher levels, may be asked to provide responses to submitted questions through out-bound calling. Survey Tip: Employees reported to this position are typically first tier customer support, with a narrow scope of responsibility. Working at NTT Key Roles and Responsibilities: Receive client requests and at times be required to perform first line fault diagnostics on client networks and servers Ensure the correct escalation procedure is followed on all critical calls and requests Assist with analysing and interpreting escalation requests to ensure the correct categorisation and prioritisation Ensure users are kept updated on the progress in relation to the resolution of the fault Keep accurate records of faults, including the client''s information Knowledge, Skills and Attributes: Ability to work under general direction Ambitious self-starter Ability to use sound judgement to escalate an issue to a higher level Methodical in approach to ticket resolution Demonstrates ability to interact with a variety of stakeholders Demonstrates required integrity to ensure excellent client service and retention Demonstrates the attributes of professionals Excellent attention to detail and client focussed Strong and effective verbal and written communication skills Ability to work in 24X7 shift structure, based on a defined roster Academic Qualifications and Certifications: Diploma or equivalent qualification ITIL Foundation Level certification Required Experience: Basic to moderate level years of experience Basic to moderate level experience level in the Technology Industry and Call Centre environment What will make you a good fit for the role? Standard career level descriptor for job level: . Uses skills and policies to complete work . Work is semi-routine . Occasionally deviates from routine . Can complete own routine work . Gets instructions on new work only . Typically requires moderate level of related experience Join our growing global team and accelerate your career with us. Apply today.

Grab Support Escalation Professional Grabtaxi Pte Ltd
Setuju
2021-11-15

Job Description : Get to know our Team The Grab Support NOC team is an established team responsible for monitoring production issues and transactional issues, catching every single issue and record it on Jira or Zendesk ticketing, Product Operation and also we do integrate new B2B Partners (development phase & production phase). We make an impact by SLA achievement for production issues and ensure stable transaction traffic. If you are looking for an opportunity, then you should join our team! Get to know the Role We are looking for a Grab Support NOC to monitoring production & transaction on GrabKios to make sure everything is going well. Day-to-Day Activities NOC responsible not only for Network issues but all the production issues happens on Grabkios Mobile Application, catching every single issues and record it on JIRA as an Open Production Issues and calculate the issue severity Investigate the issues on microservice or database or product affected using tools such as Datadog, Jenkins, Postman, DBeaver and escalate to related squad''s Roster Oncall Make an announcement regarding the issue and inform the Customer Support team and also inform the partner (B2B Partners) if the issue affected products which sell to the partner. NOC also acts as Product Operation Associate on maintaining products offered by Kudo such as cellular credit prepaid and postpaid, electricity bill prepaid and postpaid, PDAM, and Wholesale. Single point of contact between Customer Support, Sales, Business Team and Engineering. Only NOC can reach the Engineering team for production issues. Working alongside Product Manager to keep product availability high, hide products if the vendor got a problem or switch product linkage to another vendor. Forecasting the users behavior on purchasing the product, and taking care for any technical issues such as unhandled response code sent by vendor or connection issues. Identify incidents and analyze impacts/severities based on SOP Log incidents and proactively follow up with internal or external parties on progress, and prepare official incident reports. The Must-Haves: Bachelor Degree of Computer Science/ Information Technology/ Information System. Min 1 year of working experience in related positions, fresh graduates welcome to apply. Experience with Linux & Windows servers application servers technology (Apache, NGINX, etc) monitoring technologies (Datadog, etc),running scripts and queries in a DB environment, whitelisting partners IP in Jenkins and familiar with HTTP response code Able to work in shifting every weekends and official holidays

Grab Support Escalation Professional Grabtaxi Holdings Pte Ltd
Setuju
2021-11-16

Get to know our Team The Grab Support NOC team is an established team responsible for monitoring production issues and transactional issues, catching every single issue and record it on Jira or Zendesk ticketing, Product Operation and also we do integrate new B2B Partners (development phase & production phase). We make an impact by SLA achievement for production issues and ensure stable transaction traffic. If you are looking for an opportunity, then you should join our team! Get to know the Role We are looking for a Grab Support NOC to monitoring production & transaction on GrabKios to make sure everything is going well. Day-to-Day Activities NOC responsible not only for Network issues but all the production issues happens on Grabkios Mobile Application, catching every single issues and record it on JIRA as an Open Production Issues and calculate the issue severity Investigate the issues on microservice or database or product affected using tools such as Datadog, Jenkins, Postman, DBeaver and escalate to related squad''s Roster Oncall Make an announcement regarding the issue and inform the Customer Support team and also inform the partner (B2B Partners) if the issue affected products which sell to the partner. NOC also acts as Product Operation Associate on maintaining products offered by Kudo such as cellular credit prepaid and postpaid, electricity bill prepaid and postpaid, PDAM, and Wholesale. Single point of contact between Customer Support, Sales, Business Team and Engineering. Only NOC can reach the Engineering team for production issues. Working alongside Product Manager to keep product availability high, hide products if the vendor got a problem or switch product linkage to another vendor. Forecasting the users behavior on purchasing the product, and taking care for any technical issues such as unhandled response code sent by vendor or connection issues. Identify incidents and analyze impacts/severities based on SOP Log incidents and proactively follow up with internal or external parties on progress, and prepare official incident reports. The Must-Haves: Bachelor Degree of Computer Science/ Information Technology/ Information System. Min 1 year of working experience in related positions, fresh graduates welcome to apply. Experience with Linux & Windows servers application servers technology (Apache, NGINX, etc) monitoring technologies (Datadog, etc),running scripts and queries in a DB environment, whitelisting partners IP in Jenkins and familiar with HTTP response code Able to work in shifting every weekends and official holidays

Pt Sinar Mas Agro Resources And Technology Tbk
Budget Controller Pt Sinar Mas Agro Resources And Technology Tbk
Setuju
2021-09-21

Job Descriptions: Prepare financial plans & budgets for annual planning and monitoring on PSM Level. Review & Prepare for Funding Cash Flow needs in business Unit (PDO & PPDO). Review & Prepare Dana Unbudget as required by Business Unit Head. Monitoring Actual Capital Expenditure (CAPEX) inline with Budget Quarterly. Review and monitoring Carry over Budget yearly. Job Requirements : Min Bachelor Degree in Accounting Having 2-3 years of working experience as Budget Controller Good in analytical thinking and detailed Fluent in English and can speak Mandarin could be an advantages Willing to be located in Head Office Jakarta Our company has never levied any fees for the recruitment process nor has it required to order tickets and accommodation through a certain travel agent or certain person.

Ms Engineer (L1) Ntt Ltd.
Setuju
2021-08-08