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Duty Manager jobs

Account Manager (Field Sales Specialist)
Setuju
2021-07-11

Account Manager (Field Sales Specialist)
OBJECTIVES
Plans and manages medium-sized Business Customers
JOB DUTIES
More focusing on seek and prospects for medium business customers (MBC) targets to win new customers, (new customer: no trading on the last 12 months)
Nurture the customers’ business over 12 months before hand over to CS/OPS by retain and grow customer additional business, increase share of wallet from existing MBC
Maintains and develop relationship with customer and their affiliate by conducting joins customer visits with Product, TL and organizing workshops inviting customers to share information on updated regulations, products, etc.
Take a role as marketing intelligent by updating market conditions including any new government regulation
Assesses the type and size of customer needs and recommends solutions based on customer needs by using industry knowledge
Closes business connecting a customer need with a DHL solution and the value it may create for the customer
Uses networks within the various Sales channels within DP DHL to collaborate on customers, marketing strategies and offers a full supply chain of services to service customer needs
Collects relevant customer information for the RFI/RFP/RFQ and prepares documents for customer implementation in order to ensure proper operational handover and implementation to meet customer expectations (SLA''''s & SOP''''s)
Transfers SC with high value potential to key account Sales channel and opportunities with lower value to CS/OPS or account bucket in ISELL (in case lead was not assigned correctly)
Comply with QHSE procedure and regulation including actively participate in all QHSE program
GL72852
Semarang, Jawa, Indonesia
Category
Not Specified
Posted Date
04/15/2021
Professionals
Full-time
Permanent
None
40
Global Forwarding, Freight
PT. DHL Global Forwarding Indonesia
more than 75%
countrywide
No

CIB Operations - Cash Operations Associate
Setuju
2021-07-11

As a Cash Operations Manager, you''''ll be responsible for managing the Cash/ Payments Operations and Regulatory Reporting function within Cash Ops team. Responsibilities:
Responsible for managing the timelines and accuracy of Regulatory Reporting function
Exhibits a full knowledge and thorough understanding of the Regulatory Reporting requirement from various Regulator in Indonesia.
Working as cross functional team with peers such as technology, sales, product , CSU, OCM, Finance, compliance and other operations groups at strategic level.
Meet/exceed site productivity and quality standards within a timely manner
Contribute to meeting the team''''s goals
Make judgment calls regarding routine duties but refer non-routine situations to supervisors
Maintain relationship with local banks and regulator for operation purpose
This role requires a wide variety of strengths and capabilities. You should be able to:
Bachelor''''s degree or equivalent
Minimum 8 years of relevant cash operations / payment operations experience within the banking industry is required
Proven leadership qualities and ability to use appropriate methods and a flexible
interpersonal style to motivate and build a cohesive team for achieving department goals and objectives
Possess good people management and leadership skills
Effective delegating, planning and time management skills to meet strict deadlines and team objectives.
Ability of identify opportunities and promptly initiate action and escalate potential risks to minimize loss.
Ability to communicate proactively and openly with internal business partners and Client to support business.
Demonstrate ability to implement and manage change.
Adaptability in maintaining best standards practice and adjusting effectively to work within new work structures, processes or requirements.
Excellent written and oral communication skills.
Implement technology as tools of automation to reduce manual process.
Familiarity Inteliigent Automation Tools is beneficial
Ready to work in a very tight schedules and deadline
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world''''s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants'''' and employees'''' religious practices and beliefs, as well as any mental health or physical disability needs.

CIB Operations - Cash Operations Associate
Setuju
2021-07-11

As a Cash Operations Manager, you''''ll be responsible for managing the Cash/ Payments Operations and Regulatory Reporting function within Cash Ops team. Responsibilities:
Responsible for managing the timelines and accuracy of Regulatory Reporting function
Exhibits a full knowledge and thorough understanding of the Regulatory Reporting requirement from various Regulator in Indonesia.
Working as cross functional team with peers such as technology, sales, product , CSU, OCM, Finance, compliance and other operations groups at strategic level.
Meet/exceed site productivity and quality standards within a timely manner
Contribute to meeting the team''''s goals
Make judgment calls regarding routine duties but refer non-routine situations to supervisors
Maintain relationship with local banks and regulator for operation purpose
This role requires a wide variety of strengths and capabilities. You should be able to:
Bachelor''''s degree or equivalent
Minimum 8 years of relevant cash operations / payment operations experience within the banking industry is required
Proven leadership qualities and ability to use appropriate methods and a flexible
interpersonal style to motivate and build a cohesive team for achieving department goals and objectives
Possess good people management and leadership skills
Effective delegating, planning and time management skills to meet strict deadlines and team objectives.
Ability of identify opportunities and promptly initiate action and escalate potential risks to minimize loss.
Ability to communicate proactively and openly with internal business partners and Client to support business.
Demonstrate ability to implement and manage change.
Adaptability in maintaining best standards practice and adjusting effectively to work within new work structures, processes or requirements.
Excellent written and oral communication skills.
Implement technology as tools of automation to reduce manual process.
Familiarity Inteliigent Automation Tools is beneficial
Ready to work in a very tight schedules and deadline
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world''''s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants'''' and employees'''' religious practices and beliefs, as well as any mental health or physical disability needs.

Roche Information Solution Manager
Setuju
2021-07-08

Responsible for leading the marketing and product related activity required to achieve the objectives and targets for Roche Information Solutions & Roche Healthcare Consulting. Report to Head of Marketing, all this position’s activities are to be consistent and conforming to PT Roche Indonesia policies and global & RDAP guidelines.
Role and Responsibilities:
Support country organization in positioning of Roche Information Solutions, covering both Lab IT services and Roche Healthcare Consulting
Develop, plan, monitor and evaluate strategies that bring Roche Indonesia closer to its goal “Leading the Way to a Healthier Indonesia” through excellence in Roche Information Solutions
Develop local expertise in Lab IT Solutions
Providing marketing trainings and presentations for Lab IT Solutions
Raise the industry’s awareness on the importance of Laboratory efficiencies (continuous customer education)
Managing requirements for Lab IT products
Liaise and communicate to APAC and Global Team
Conduct Cobas IT trainings
Coordinate site surveys to gather customer requirements for Roche Lab IT Solutions
Develop and establish best practice workflow solutions for specific customers
Coordinate with RPS Team to install and maintain Lab IT products & customers
Customer problems are professionally handled
Openly and proactively communicate within RDI all issues relevant to those involved
Responsible in customer case handling, including as escalation point for troubleshooting and root-cause analysis
Complete any other tasks and duties which are necessary or incidental to this position or as may be assigned from time to time
Qualification and Knowledge:
You have to possess Bachelor Degree from a reputable University (local/overseas) majoring in IT/ Information Systems; Medical Technology; Medicine; Science Technology or equivalent,
Minimum of 10 years of experience including 3 years of people leadership experience in Healthcare IT systems, Healthcare Information Solutions, Laboratory Improvements, Laboratory Solutions, Healthcare Consulting, or equivalent.
Having strong marketing or product management concept, particularly in diagnostics industry
Have knowledge in IT solutions for healthcare, Laboratory Information Management System (LIMS), Marketing & Sales Management
Market Analysis and Segmentation, Finance & budgeting, Project Management
Converse and write in English fluently, good in computer skills
Able to manage a team from small to medium size
Demonstrate good business acumen/ entrepreneurship

Supply Chain Manager
Setuju
2021-07-07

Donaldson is committed to solving the world’ s most complex filtration challenges. Employing innovation and breakthrough solutions, we are advancing filtration for a cleaner world. We look for the best people to help us succeed, offering opportunities to learn, effect change, and make meaningful contributions at work and in our communities. This is a place where you can make a world of difference.
This role is the liaison officer between our suppliers and the company and is responsible for the management
of supply to meet company`s requirement on delivery, quality and cost competitiveness. The job holder will
supervise a small team in Indonesia to meet deliverables. It is a tactical role to execute operations.
Key Accountabilities :
Manages and directs supply chain activities throughout the supply chain process including supply
planning, inventory procurement and planning, logistics and quality.
Manages request for quote and processes for new project and work with internal entities to drive
localization activities
Collect requirement from internal entities then making priorities for supplier’s production schedule
Communicate supplier’s status to management team regularly
Leading and implement stocking strategy with supplier to shorted the lead time
Support internal entities delivery expedite request
Work with supplier to solve quality complains from internal entities
Collect data to prepare for annual negotiation on service agreement renewal
Manages appropriate KPIs and develops improvement plans (when required) to meet targets.
Develops a high-performing staff and drives Operational Excellence to support business growth in SEA.
Other duties as assigned by supervisor.
Education Qualification:
Bachelor’s degree in a related field and minimum 5 years professional-level supply chain experience,
including managerial experience. Master’s Degree preferred.
APICS or other forecasting certification preferred.
Competences & Skills:
The incumbent would possess excellent communication skills and has proven track record in successful
negotiation and problem solving.
Hands-on experience in project management and working experience with manufacturing related ERP
system such as Oracle is preferred.
Demonstrated leadership and ability to influence will be key qualities the job holder possesses.
In addition, the ideal candidate would have experience in developing team members and able to
delegate and empower them.
Ability to multi-task and manage diversity would be added requirements for this role.
Working experience of quality management will be an added advantage.
Ability to converse in English and Bahasa would be needed to be successful in this role.
Relevant Experience:
At least 6-7 years of operations experience
Familiar with operation processes and supply chain
Good understanding of how operation interacts with various business functions
Others (% of travel, language, etc.):
Occasional business travel is required.
Fluent in English
Quality management experience will be a plus
Come make a World of Difference!
Employment opportunities for positions in the United States may require use of information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.
Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

Front Office Manager
Setuju
2021-07-07

Uraian Tugas
Check that all Front Office employees report to work punctually and are well groomed before each of their shift
Conduct daily briefings and ensure that all pertinent information is well received by team members
Communicate all log entries by Duty Managers to ensure that all issues and concerns raised are closed with thorough follow up actions
Coordinate full house situations and makes all necessary arrangements to handle overbooking and pledge relocates
Coordinate and monitor major group movements for meetings and conferences, and ensure that action plans cover all areas of operations handling
Pengalaman kerja
Diploma in Tourism & Hospitality Management
Minimum 3 years of relevant experience in a similar capacity
Excellent reading, writing and oral proficiency in English language
Ability to speak other languages and basic understanding of local languages will be an advantage
Good working knowledge of MS Excel, Word, & PowerPoint
Manfaat
You can work with multinational colleagues
Be part of a global community of hospitality industry
Opportunity to develop your career
A Bienvenue Card – offering

Lowongan Supply Chain Manager (Batam Based)
Setuju
2021-07-07

Position Summary
Responsible for the planning and management of all activities of the Companys Supply Chain (material planning, Incoming Goods, warehouse and Shipping ) with the ultimate goal to meet monthly shipping plans at lowest possible logistic costs. Responsible for the Supply Chain Management Team to meet pre-determined as well amended orders, quantities, at the right quality and deadlines and the efficiency of operational flows
Essential Duties And Responsibilities
Lead and manage Logistic, Upstream (procurement) and Downstream (customer service)
Establish and maintain the principles of lean manufacturing
Responsible for the monthly SCM forecast in close cooperation with the Sales Team
Steer and Monitor the SCM processes, identify area of improvement and take corrective actions in case of deviations
Develops appropriate supply chain strategy to maximize customer satisfaction at the lowest possible cost
Leads the supply chain team in executing best practices, analyse and measuring performance through agreed upon Key Performance Indicators (KPIs)
Directs and coordinates global supply chain functions through strategy, resource optimization, profitability maximization, and KPIs resulting in the maximization of customer satisfaction
Plans, manages, and coordinates all activities related to the sourcing and procurement of necessary materials and supplies needed to meet the changing levels of product demand
Works with plant, warehouse, and logistics departments to determine and set up intercompany transfers
Works directly with Interco to determine most cost-effective distribution solution for finished goods transportation for freight in and freight consolidation
Works with freight forwards and transportation companies to set best route and rate (reviews and approves all freight terms and agreements)
Maintain and keep working area to meet environmental requirements and regulation compliance
Performs other duties as required
The job requires a degree in management or related field with a minimum of ten (10) years of experience in the supply chain
Minimum has 5 years experience in the same position with proven leadership abilities
Have the ability to work hands-on, be flexible, analytical and open minded and customer service oriented.
A experienced logistician with extensive skills in customs
Strong organizational and planning abilities
Initiative, Drive, excellent communications skills, influencing skills, Results Orientation, Customer Service Orientation, Team Leadership Skills, strong problem solving skills
"Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview dan diminta untuk melakukan pembayaran dengan sejumlah uang."
"Please be aware of the Fraud Company. The company will never be collecting any payment in the process of interview. Please immediately report to us if there''''s any companies that collecting payment to the Jobseekers."

Associate Manager, Procurement
Setuju
2021-07-07

As the Associate Manager, Procurement, you are responsible to deliver cost savings target by identifying and implementing regional cost savings opportunity. You are required to drive continues improvement in Customer Service, Capability and Sustainability as well as to support Innovation and Growth.
Essential Duties and Responsibilities:
Identify and implement regional/local cost savings opportunities and work cross functionally to meet regional cost savings target
Conduct regional/local market analysis and provide input to relevant portfolio strategies
Partner with planning to review SC Johnson (SCJ) demand and supplier capacity plans
Collaborate with planning to create list of supplier lead time reduction and minimum order quantity (MOQ) opportunities
Drive continuous improvement in Purchase Info Record (PIR) process, Third-Party Manufacturing (3PM) pricing program, own pricing cadence and pricing accuracy
Support and participate in all audit activities, global sustainability request and related program
Support New product development (NPD) by supporting commercial function and drive in speeding up the process to achieve the project timelines.
Required Skills / Experience / Competencies:
Bachelor’s in Engineering or related fields
Minimum 5 years of experience in similar job responsibilities
Global supplier management experience is an added advantage
Job Requirements:
Permanent – full time job
SC Johnson Asia has been recognized as the Best Multinational Workplace by Great Place to Work®
!
Not ready to apply? Join our Talent Community! https://scjohnson.gr8people.com

Prod Manager
Setuju
2021-07-07

Main Job Tasks, Duties and Responsibilities :
plan a production schedule for the job
implement and control the production schedule
review and adjust the schedule where needed
determine the human resources required
determine the material resources required
manage human and material resources to meet production targets
make decisions about equipment use, maintenance, modification and procurement
work out and implement standard operating procedures for production operations
ensure that standard operating procedures are adhered to
ensure implementation and adherence to health and safety procedures
set product quality standards
monitor quality standards of products
implement and enforce quality control and tracking programs to meet quality objectives
analyze production and quality control to detect and correct problems
determine and implement improvements to the production process
prepare and maintain production reports
monitor and review the performance of staff and organize necessary interventions for improvement
estimate production costs
set production budgets
manage production budgets
implement cost control programs
ensure efficient collaboration and co-ordination between relevant departments including procurement, distribution and management
Education and Experience
usually require a bachelor''''s degree - business administration, management, engineering, industrial technology
knowledge and experience in production and manufacturing processes and techniques
knowledge of raw materials
knowledge of quality systems and standards
knowledge of health and safety standards and compliance
knowledge of process improvement techniques
knowledge of business, finance and management principles
knowledge of human resource principles and practices
knowledge of machines and tools
knowledge of engineering and technology principles and practices
in-depth computer skills
Key Skills and Competencies
critical thinking and problem solving skills
planning and organizing
co-ordination and control
time management
attention to detail
decision-making
communication skills
persuasiveness
negotiation
influencing and leading
delegation
team work
conflict management
adaptability
stress tolerance
results-driven
Pengalaman minimal 3 tahun
Menikah

Consolidation & Reporting Manager (Talent Pooling)
Setuju
2021-07-07

Your main duties in flying with us:
Responsible for yearly Consolidated Audit Report
Manage Monthly Consolidation Report & Reporting
Manage ERP system day to day for related party transaction
Understand in detail how ERP works to do reporting and suggest improvement needed
Manage Monthly & Weekly Consolidated performance Report
Manage International General Finance & Accounting for Offshore entity
Update and sharing on new Accounting standard applicable (PSAK and IFRS)
Mandatory belongings that you must prepare:
Have minimum 2-3 years of experience as manager/assistant manager in Finance & Accounting Area, with strong experience in managing ERP, and/or Accounting Standard implementation
Basic knowledge in Consolidation is an advantage
Experience in a listed company is an advantage
Strong analytical skill in Numbers with a large amount of data
Fluent communication in English is preferable
PLEASE NOTE: This position is currently closed. But we’re ready to receive your profile earlier. So, we can keep you in the loop should the position is back on live.
Skills Requirements
English
ERP
Consolidation
PSAK
IFRS

Duty Manager
Setuju
2021-07-07

Job Description
Responsible for overseeing cashiering procedures and pety cash floats for the team on shift
Responsible in ensuring the efficient operation in Front Office
To handle complaint / incidents / accidents occurring in the hotel when required
To manage & motivate the teams to upsell and to make sure that the rates given are matching with the instructions received
Financial audits
Prepare lists of arrivals, departures, residents, airline crew and VIP''''s
To manage & motivate the teams to upsell and to make sure that the rates given are matching with the instructions received.
Develops high quality relationships with guests throughout their stay, in order to encourage loyalty.
Work Experience
Familiar with Opera System
Familiar with ALLSAFE or CHSE
Good working knowledge of MS Excel, Word, & PowerPoint
Ability to speak other languages and basic understanding of local languages will be an advantage
Minimum 2 years of relevant experience in a similar capacity
Bachelor’s degree in Engineering or equivalent.
Benefits
Basic salary and service charge
05 working days & 02 day-off per week
Social Insurance
Special Healthcare & Accident Insurance
Meals

Territory Manager-Aquaculture
Setuju
2021-07-07

Want to build a stronger, more sustainable future and cultivate your career? Join Cargill''''s global team of 160,000 employees who use new technologies, dynamic insights and over 154 years of experience to connect farmers with markets, customers with ingredients, and people and animals with the food they need to thrive.
Job Purpose and Impact
The Territory Manager will participate in face-to- face and remote selling to our new and existing customers, selling directly or indirectly through various sales channels. We seek a results-oriented professional who, with guidance, will help assess customer needs and suggest appropriate products, services and solutions. Key Accountabilities
Contribute to developing and delivering sales bids, presentations and proposals and participating in product demonstrations.
Help identify and contact prospective customers, building relationships to generate future sales and repeat business.
With basic knowledge of products, their characteristics and market, sell and stimulate demand for a series of products.
Plan daily activities, including customer visits and quantitative and qualitative objectives to achieve.
Follow market and competition evolution, passing information to senior staff.
Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.
Other duties as assigned Qualifications
Minimum Qualification
Other minimum qualifications may apply
Preferred Qualification
Working experience in fisheries industry for 2 years
Knowledge in Aquaculture business
Valid driving licence (4 wheelers)
Effective communication and presentation skill
Competent in statistical analysis

Sales Manager - Aquaculture (Central Java region)
Setuju
2021-07-07

Want to build a stronger, more sustainable future and cultivate your career? Join Cargill''''s global team of 160,000 employees who use new technologies, dynamic insights and over 154 years of experience to connect farmers with markets, customers with ingredients, and people and animals with the food they need to thrive.
Job Purpose and Impact
The Sales Manager will lead, implement and execute all sales operations and tactics within an area. We seek a professional who will provide direction to our frontline sales workforce professionals and supervisors. In this role, you will supervise all sales operations activities for a portfolio of products or services within a broader geographic area. Key Accountabilities
Design, develop and implement sales programs to meet business objectives.
Plan, direct and coordinate sales to accomplish objectives.
Educate customers about our new products or services, prices, innovations, etc.
Promote and nurture relationships with current and potential customers.
Help less experienced sales representatives solve complex problems.
Other duties as assigned
Responsible for personnel decisions related to hiring, performance and disciplinary actions for your direct reports. You will also spend time completing the same tasks as employees on your team. Qualifications
Minimum Qualifications
One year of supervisory experience
Other minimum qualifications may apply
Preferred Qualification
Bachelor''''s Degree is required. Animal Sciences/Agricultural/Fisheries/Veterinary Medicine is preferred
5+ years'''' experience in sales leadership experiences managing fish feed business
Understand Central Java market mapping
Strong business acumen and English communication skills
Advanced experience positively influencing and collaborating while engaging the full scope of his/her team
Demonstrated decision-making and problem solving ability
Proficient in Ms. Excel

Duty Manager
Setuju
2021-07-07

Male, Age 27 – 35 years old
Minimum Diploma III Tourism & Hotel Academy, preferably in Hotel Management
Proficient in English both oral and written
Possess leadership and coaching skills
At least 2 years working experience in similar position.
Capable to operate Management System, Realta or Opera System
Good interpersonal skill and leadership skill
Service excellent & customer oriented
Able to work independent as well as team work, and able to work under pressure

Manager on Duty
Setuju
2021-07-07

Posting Date
May 10, 2021
Job Number
21045089
Job Category
Rooms & Guest Services Operations
Location
The Ritz-Carlton Jakarta Mega Kuningan, Jl. Lingkar Mega Kuningan Kav. E 1.1 No. 1, Jakarta, Daerah Khusus Ibukota Jakarta, Indonesia VIEW ON MAP
Brand
The Ritz-Carlton
Schedule
Part-Time
Relocation?
N
Position Type
Non-Management
Located Remotely?
N
At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.
POSITION SUMMARY
Supporting Property Operations and Guest Needs
Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.
Communicates any variations to the established norms to the appropriate department in a timely manner.
Sends copy of report to all departments on a daily basis.
Strives to improve service performance.
Ensures compliance with all policies, standards and procedures.
Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
Supporting Profitability Goals
Understands and complies with loss prevention policies and procedures.
Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
Managing the Guest Experience
Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.
Empowers employees to provide excellent customer service.
Provides immediate assistance to guests as requested.
Serves as a leader in displaying outstanding hospitality skills.
Sets a positive example for guest relations.
Responds to and handles guest problems and complaints.
Ensures employees understand customer service expectations and parameters.
Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.
Participates in the development and implementation of corrective action plans to improve guest satisfaction.
Records guest issues in the guest response tracking system.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Duty Manager
Setuju
2021-07-07

Duty Manager
Will report directly to the Front Office Manager. The person will need to be comfortable with busy high quality operations, managing multi tasks as well as have strong interpersonal skills. This individual will be responsible for the results of all pillars (Guest Satisfaction, Financial, Colleague, Health and Safety).
Hotel Overview:
Situated in Senayan Square at the South end of Jakarta''''s Central Business District, Fairmont Jakarta will feature 380 spacious guestrooms and 108 Fairmont branded suites. Additional features and amenities to the urban hotel include a number of lounges and several restaurants featuring a variety of culinary offerings. For corporate events and local galas, the hotel features 3,500 square meters of function space, including a1,200 square meter ballroom.
What is in it for you:
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies and the opportunity to earn qualifications while you work
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21
Summary of Responsibilities:
Reporting to the Front Office Manager, responsibilities and essential job functions include but are not limited to the following:
Attend guest whenever complain arise
Offer quick solution to resolve situation
Follow through on guest complains and inquiries
Ensure all remaining reservation are checked
Ensure all outlet had closed the cashier
Ensure all banking machine are settled and business dates are correct
Qualifications:
Indonesian Citizen Only
Bachelor Degree in Tourism Study or similar degree
Minimum of 2 years of relevant experience in the same position in 5 star hotel
Strong working knowledge of Microsoft Offices and Internet browser
Advance level of Opera PMS is a benefit
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow''''s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS