Guest Service Assistant Staff / Dw
By Suara Air Luxury Villa Ubud At Gianyar, Indonesia

Company Description: Enter through the bridge towards the exquisite landscape, enhanced by harmony combination of the spirit of traditional Balinese style with the amenities of the modern world. Suara ...

Guest Service Agent Jobs
By Gumaya Tower Hotel At Semarang, Indonesia

Company Description: Hotel kelas atas bertingkat tinggi ini berada di Kawasan Pusat Bisnis, serta berjarak 1 km dari stasiun kereta Semarang Poncol dan 6 km dari Bandara Internasional Ahmad Yani. Job ...

Guest Service-Driver Jobs
By Le Méridien Hotels & Resorts At Jakarta, Indonesia

채용 번호 23157637 작업 카테고리 Rooms & Guest Services Operations 위치 Le Méridien Jakarta, Jalan Jenderal Sudirman, Jakarta, Jakarta, Indonesia 지도에서 보기 스케줄 Full-Time 원격 위치입니까? N 근무지 변경? N ...

Guest Service Manager Jobs
By Sheraton Hotels & Resorts At Jakarta, Indonesia

Job Number 23144092 Job Category Rooms & Guest Services Operations Location Sheraton Grand Jakarta Gandaria City Hotel, Jl. Sultan Iskandar Muda, Jakarta, Jakarta, Indonesia VIEW ON MAP ...

Guest Service Staff Jobs
By Dynasty Group Bali At Badung, Indonesia

Company Description: Dynasty offers VIP lifestyle venues in Bali offering a new kind of world-class entertainment. Job Description: Guest Service Staff

Guest Service - Telephone Operator
By Sheraton Hotels & Resorts At Lombok, Indonesia

Job Number 23134199 Job Category Rooms & Guest Services Operations Location Sheraton Senggigi Beach Resort, Jalan Raya Senggigi Km. 8, Lombok, West Nusa Tenggara, Indonesia VIEW ON MAP ...

Guest Service Associate Jobs
By Hiringmaps At Jakarta, Indonesia

Company Description: Hiringmaps is an uber like solution for hiring blue and grey collared workers instantly for businesses. We provide overseas jobs for indonesian migrant workers. We are a ...

Bellman (Guest Service Host)
By Alila Hotels At Bali, Indonesia

Possess a current driving licence (SIM A)

Guest Service Representative Jobs
By Fairfield Inn & Suites by Marriott At Badung, Indonesia

แมริออท อินเตอร์เนชั่นแนลเป็นผู้ว่าจ้างที่ให้โอกาสเท่าเทียมกัน เราเชื่อในการจ้างบุคลากรที่มีความหลากหลายและสนับสนุนวัฒนธรรมที่รวมทุกกลุ่มคนและให้ความสำคัญกับคนเป็นอันดับหนึ่ง เรามุ่งมั่นที่จะไม่เลือกปฏิบัติบนหลักการที่ได้รับความคุ้มครอง เช่น ความพิการและสถานะทหารผ่านศึก หรือหลักการอื่นๆ ที่ครอบคลุมภายใต้ข้อกฎหมายที่เกี่ยวข้อง

Guest Service Centre (Pabx)
By Marriott At Area DKI Jakarta, Indonesia

Job Number 23121650 Job Category Rooms & Guest Services Operations Location The Ritz-Carlton Jakarta Mega Kuningan, Jl. DR. Ide Anak Agung Gde Agung Kav.E.1.1 no.1, Jakarta, Daerah ...

Guest Service Supervisor Jobs
By Marriott At Bali, Indonesia

Job Number 23123844 Job Category Rooms & Guest Services Operations Location The Ritz-Carlton Bali, Jalan Raya Nusa Dua Selatan Lot III, Bali, Bali, Indonesia Schedule Full-Time ...

Bellman (Guest Service Host)
By Alila Hotels At Seminyak, Indonesia
Diploma in Hospitality Management or similar
Experience in Reception or in a guest service type of role
Well-groomed, friendly and warm personality
Guest Service Agent (Royal Service)
By Accor- North & Central America At Area DKI Jakarta, Indonesia
Employee benefit card offering discounted rates in Accor worldwide
Minimum of 1 year of relevant experience in the hotel industry
Experience with Opera PMS is an advantage
Good interpersonal skills with ability to communicate with all levels of employees
Strong typing and clerical skills, organized and detail oriented
Have a sufficient working knowledge of all departments, in particular
Guest Service Centre (Pabx)
By The Ritz-Carlton Hotel Company, L.L.C. At Jakarta, Indonesia

Job Number 23121650 Job Category Rooms & Guest Services Operations Location The Ritz-Carlton Jakarta Mega Kuningan, Jl. DR. Ide Anak Agung Gde Agung Kav.E.1.1 no.1, Jakarta, Daerah Khusus ...

Guest Service Representative Jobs
By Fairfield Inn & Suites by Marriott At Kota Tangerang, Indonesia

ジョブ番号 23107651 求人カテゴリ Rooms & Guest Services Operations 場所 Fairfield by Marriott Jakarta Soekarno-Hatta Airport, Jl. Husein Sastranegara No.8, Tangerang, Banten, Indonesia 地図で表示 スケジュール ...

Guest Service Officer Jobs
By Anantara Vacation Club At Denpasar, Indonesia
Has minimum 1 year experience in the same position applied
Fluent in Mandarin both oral and written
Well groomed and good personality
Able to work on a team
Guest Service Ambassador (Mandarin Speaking)
Only short-listed candidates shall be contacted.
Guest Service Agent Jobs
By Crowne Plaza Jakarta Residences At Jakarta Raya, Indonesia
Respond to any guest request and promote the other services offered by the hotel and the Group.
Bachelor's degree or relevant experience
2+ years' experience in Front Office Department
Have a interpersonal, communication and organization skills
Passionate by Hospitality, you aim to create a memorable experience for each of your guests
The ideal candidate will support the Front Office Department and exceling in guest service experiences.
Guest Service Centre Jobs
By The Luxury Collection At Nusa Penida, Indonesia

Job Number 23113946 Job Category Rooms & Guest Services Operations Location The Laguna a Luxury Collection Resort & Spa Nusa Dua Bali, Kawasan Pariwisata Nusa Dua Lot N2, Nusa Dua, ...

Guest Realtion Officer Jobs
By Grand Istana Rama Hotel At Badung, Indonesia

Company Description: Grand Istana Rama Hotel offers a tropical sanctuary in the middle of the bustling city crowd that blends contemporary design with invigorating Balinese ambiance. The tranquil ...

Guest Service Supervisor Jobs
By The Ritz-Carlton Hotel Company, L.L.C. At Lannyna, Indonesia

Job Number 23094778 Job Category Rooms & Guest Services Operations Location The Ritz-Carlton Bali, Jalan Raya Nusa Dua Selatan Lot III, Bali, Bali, Indonesia VIEW ON MAP Schedule ...

Guest Service Center (At Your Service)
By Fairfield Inn & Suites by Marriott At Kota Tangerang, Indonesia
Organize, confirm and process guest check-ins/ check-outs and adapt for any changes
Secure payment, verifying and adjusting billing as needed
Provide guests with room and hotel information, directions, amenities and local interests
Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff
Complete cashier and closing reports, counting the bank at the end of each shift securely
Accept and record wake-up calls, delivering to the right department
Guest Service Officer - Korean Speaking
By Four Seasons Hotels and Resorts At Bali, Indonesia
Strong computer skills, including a knowledge of Opera.
Previous experience from a Guest Service Officer of a 5* hotel or guest facing luxury environment is a plus.
Have thorough product knowledge to assist guest at all times.
Positive attitude, creativity, resourcefulness, detail-orientation, service-oriented mindset.
Guest centricity and understanding the importance of guest’s preferences.
Ability to work under pressure in a fast-paced environment.

Are you passionate about providing exceptional customer service? We are looking for a Guest Service Officer to join our team and provide outstanding service to our guests. If you have a friendly and professional attitude, then this is the perfect job for you!

Overview:

A Guest Service Officer is responsible for providing excellent customer service to guests in a hotel, resort, or other hospitality setting. They greet guests, answer questions, provide information, and assist with check-in and check-out. They also handle complaints and resolve any issues that arise.

How To Become an Guest Service Officer:

To become a Guest Service Officer, you will need to have a high school diploma or equivalent. You should also have experience in customer service and hospitality. Additionally, you should have excellent communication and interpersonal skills.

Guest Service Officer Skills:

• Excellent customer service skills
• Knowledge of hospitality industry
• Ability to handle complaints and resolve issues
• Strong communication and interpersonal skills
• Ability to multitask
• Knowledge of computer systems and software
• Ability to work independently

What is Guest Service Officer Knowledge?

• Knowledge of hospitality industry
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of hotel policies and procedures
• Knowledge of local attractions and services

What is Guest Service Officer Responsibilities?

• Greet guests and provide information about the hotel and local attractions
• Answer questions and provide assistance to guests
• Handle check-in and check-out procedures
• Handle complaints and resolve any issues that arise
• Maintain accurate records and files
• Ensure that all areas of the hotel are clean and presentable
• Assist with other duties as needed

What is Guest Service Officer Experience?

• Previous experience in customer service and hospitality
• Previous experience in a hotel or resort setting
• Previous experience in a similar role

What is Guest Service Officer Qualifications?

• High school diploma or equivalent
• Experience in customer service and hospitality
• Excellent communication and interpersonal skills
• Ability to multitask
• Knowledge of computer systems and software

Guest Service Officer Education:

• High school diploma or equivalent
• Hospitality or customer service related courses or certifications
What tools help Guest Service Officer work better?
• Customer relationship management (CRM) software
• Hotel management software
• Online booking systems
• Point of sale (POS) systems
• Communication tools such as email, chat, and phone
Good tips to help Guest Service Officer do more effectively?
• Be friendly and professional when interacting with guests.
• Listen carefully to guests and respond to their needs.
• Stay up to date on hotel policies and procedures.
• Maintain accurate records and files.
• Stay organized and prioritize tasks.
• Follow up with guests to ensure their satisfaction.
Common Guest Service Officer interview questions?
• What experience do you have in customer service and hospitality?
• How would you handle a difficult customer?
• What do you think makes a successful Guest Service Officer?
• How do you stay organized and prioritize tasks?
• What do you think are the most important qualities for a Guest Service Officer?