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Call Center Agent Jobs in Kab. Bekasi, West Java

L2 Technical Agent (Call Center)
By PT Cyberindo Aditama (CBN) At Jakarta Raya, Indonesia
Preferably Staff (non-management & non-supervisor) specialized in Customer Service or equivalent.
At least 1Year(s) of working experience in the related field is required for this position.
Required Skill(s): Wireless & fiber optic, troubleshooting, and dismantle hardware
Have an experience in ISP industry.
Required Skill(s): Able troubleshooting for basic network problems.
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Medical Representative Call Agent
By NAVA+ Group At Jakarta Raya, Indonesia
D4/S1 with science/nutriton/public health/medical educational background
Good communcation skill both in Bahasa & English (passive)
- Communication : Product Brand knowledge - on script will be provide
- Method : Effective Engagement Skill (virtual) - training will be provided
Fresh Graduate are welcome to apply
Willing to work from office in Jakarta, Indonesia
Call Agent Center (Telemarketing)
By EF English First Indonesia At Jakarta Raya, Indonesia
Minimum education equivalent to Diploma
1 year previous working experience as a call center / telemarketing
Fulfilling the target of attending consultation invitations per month,
Meet the target calls per day,
Operating Sales force and Quiros systems for administration in the calling process
Able to communicate using good and correct Bahasa Indonesia

Are you looking for a job that offers great pay, flexible hours, and the chance to make a real difference? Look no further! We are looking for a Call Center Agent to join our team and provide exceptional customer service. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

A Call Center Agent is a customer service representative who provides assistance to customers over the phone. They are responsible for answering customer inquiries, resolving customer complaints, and providing general information about products and services.

What is Call Center Agent Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to multitask
• Patience and empathy
• Problem-solving skills
• Ability to work in a fast-paced environment
• Computer literacy

What is Call Center Agent Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Call Center Agent Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of telephone systems

What is Call Center Agent Experience?

• Previous customer service experience
• Previous call center experience

What is Call Center Agent Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Resolve customer complaints and provide appropriate solutions
• Provide general information about products and services
• Record customer interactions and transactions
• Follow up with customers to ensure satisfaction
• Maintain customer databases and records
• Identify and escalate priority issues